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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 21

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
438 Reviews
4.5

438 Reviews

Write a Review

438 Reviews of Scott Holtz

November 09, 2024

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Employee Rating

Great Customer Service, friendly and I like that they give you the option to shuttle somewhere nearby or hang in their waiting area. There is free wifi and coffee/water. They also have a vending machine! More

by ummluvlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated the customer service and our amenities at Quality Chevrolet Escondido. It's great to know that you enjoyed the shuttle service and found our waiting area comfortable. We strive to create a pleasant experience for all our customers and your feedback truly motivates us. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 07, 2024

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Employee Rating

Bill , the service writer is great at his job and is very thorough with communication and his customer service would recommend him to anyone More

by RANDY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Smigiel

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Nov 08, 2024

Quality Chevrolet responded

Thank you, Randy, for your wonderful feedback! We're thrilled to hear that our service writer provided great communication and customer service during your visit at Quality Chevrolet Escondido. We appreciate your recommendation and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 07, 2024

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Employee Rating

Respectful, helpful people as soon as you walk in the door. Sincerely appreciate the kind direction and help. More

by IMJAYDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Quality Chevrolet Escondido to be respectful and helpful right from the start. Your appreciation means a lot to us. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 02, 2024

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Employee Rating

System for online booking is the worst that exist. I will say, however Josh at the dealership has been great and made it easy drop off and book no thanks to the GM online booking system. More

by briann1632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh

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Nov 05, 2024

Quality Chevrolet responded

Thank you for your feedback! We're glad to hear that Josh provided you with excellent service during your visit to Quality Chevrolet Escondido. We appreciate your comments regarding the online booking system, and we'll take your insights into consideration as we strive to improve our processes. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 01, 2024

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Employee Rating

The service department was great. But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy anot More

by baytek2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Quality Chevrolet responded

Thank you for taking the time to share your experience. We're glad to hear that you found our service department at Quality Chevrolet Escondido to be great. We understand your concerns regarding the stereo controller module for your Volt. We encourage you to reach out to us directly if you'd like to discuss this matter further. Your satisfaction is important to us, and we value your input. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2024

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Employee Rating

It was great and everyone was helpful in helping me find the issue and got my truck back fast More

by austindenison2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Tom Martin , Juan, Gonzales

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Nov 02, 2024

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Quality Chevrolet Escondido and that our team was able to help you find the issue with your truck and get it back to you quickly. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2024

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Employee Rating

fast and friendly for this regularly service oil change and appreciated how easy the team made it More

by mtucker1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your oil change service at Quality Chevrolet Escondido was fast and friendly. Our team always strives to make the process as easy as possible for our valued customers. We look forward to seeing you again for your next service! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 29, 2024

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Employee Rating

Very nice service and thank you for always checking up on me for your help God Bless you all🙏🏼🙏🏼 More

by bfaatiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh

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Oct 31, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about the service you received at Quality Chevrolet Escondido. It's our pleasure to check in on our customers and ensure they're happy with their experience. We look forward to helping you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 28, 2024

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Employee Rating

There was a bit of a hiccup but the team really went out of there way to make it right. I was very pleased with hard work and dedication to making us happy as a customer. More

by diaz.juan.m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Tom Martin , Miguel Anaya

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Oct 30, 2024

Quality Chevrolet responded

Thank you so much for your wonderful feedback! We're thrilled to hear that our team at Quality Chevrolet Escondido was able to turn things around for you. Your satisfaction is our priority, and it's great to know that you appreciated our dedication to making your experience a positive one. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 27, 2024

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Employee Rating

Customer service was excellent in and out And all of your staff was very helpful thank you John Perry More

by johnnyperry6065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Quality Chevrolet responded

I'm thrilled to hear that you had an excellent experience with our team at Quality Chevrolet Escondido. It's always our goal to provide helpful and efficient service. I appreciate your kind words and look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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