I had an appointment and was helped by Bill right away,
service was completed on time and the waiting area was clean and comfortable.
service was completed on time and the waiting area was clean and comfortable.
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by flashco49
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bill in service department
Sep 19, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! We’re happy to hear that Bill provided you with prompt service and that you enjoyed our clean and comfortable waiting area. At Quality Chevrolet Escondido, we strive to make every visit a great experience. We look forward to seeing you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service brought out the truck I wanted to see.
Let me test drive. Also told me all devices that are in the truck.
Let me test drive. Also told me all devices that are in the truck.
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by dgonzalez5260
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Quality Chevrolet responded
Thank you for your fantastic review! I’m so glad to hear that you received great service at Quality Chevrolet Escondido and enjoyed test driving the truck you were interested in. Our team is always happy to help you explore all the features our vehicles have to offer, and we truly appreciate the opportunity to earn your trust. We look forward to welcoming you back again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They keep me updated all the time estimate up front and
guarantee y ya nocse que mas
guarantee y ya nocse que mas
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by pflores.tlt
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Quality Chevrolet responded
Thank you for your feedback! I'm thrilled to hear that you appreciated the consistent updates and upfront estimates from Quality Chevrolet Escondido. Our goal is to keep our customers informed and satisfied throughout their experience. We hope to assist you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The best service writer in the universe!
Always attentive trustworthy does a great job and make sure my car is serviced correctly and it’s washed when the job is completed. She’s an amazing
Always attentive trustworthy does a great job and make sure my car is serviced correctly and it’s washed when the job is completed. She’s an amazing representative for Quality Chevrolet.
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by link4you2003
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2025 -
Quality Chevrolet responded
Thank you so much for your kind words! I'm pleased to hear that you had such a positive experience with our service writer. At Quality Chevrolet Escondido, we strive to provide excellent service and ensure your vehicle is in top shape. We appreciate your recognition and look forward to serving you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The people are Accommodating, helpful, always smiling,
approachable, the service is good. Always reminding you of your schedule maintenance.
approachable, the service is good. Always reminding you of your schedule maintenance.
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by Xela
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, Xela! I truly appreciate your kind words about our team's accommodating and helpful nature at Quality Chevrolet Escondido. It's great to hear that our reminders for scheduled maintenance have been beneficial for you. We look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
2 days in service and truck never looked at.
Took it home to use different dealer
Took it home to use different dealer
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by mathew_hahn
Verified Customer
Verified Customer
Sep 15, 2025 -
Quality Chevrolet responded
Thank you for your feedback, Mathew. I understand the frustration of having your truck in service for two days without an update. At Quality Chevrolet Escondido, we strive to provide timely services, and it seems we missed the mark this time. I encourage you to reach out to me so we can better understand your experience. Your input is valuable in helping us improve our services.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Usually very happy, this time i felt like I was dismissed
at my wait time
at my wait time
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by cherri_frazier
Verified Customer
Verified Customer
Sep 14, 2025 -
Quality Chevrolet responded
Thank you for sharing your experience, Cherri. I'm glad to hear that you’ve usually been happy with your visits to Quality Chevrolet, and I understand your concerns regarding the way your wait time was handled this time. Our aim is to provide timely updates and clear communication throughout every visit, and your feedback helps us identify areas for improvement.
If you’d like to discuss your recent visit further, please feel free to get in touch with me directly. Your feedback is valuable to us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Service was done as promised and at a reasonable time
provided they had to wait 4 days for parts. Juan also took care of recalls. Loner vesicle would have been helpful since truck was needed for a week.
provided they had to wait 4 days for parts. Juan also took care of recalls. Loner vesicle would have been helpful since truck was needed for a week. I have a handful of nagging other issues with truck that I’d like to be addressed in near future. ( drivers seat clicks/ slides when turning, adhesive is oozing from two piece hood, brakes squeak every morning, steering wheel squeaks on cold mornings, drivers window makes noises intermittently, suspension squeaks.)
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by dustin52
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Quality Chevrolet responded
Thank you for your detailed feedback, Dustin. I'm glad the service was done as promised, and we appreciate you noting Juan's assistance with the recalls. I understand that having a loaner vehicle would have been beneficial, especially with the wait for parts.
We also acknowledge the additional issues you've mentioned with your truck. We encourage you to reach out to us at Quality Chevrolet Escondido so we can address those concerns together. Your experience is important to us, and we’re here to help!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I love this dealership.
I hate all of the survey requests. I have shared my opinion twice on this visit already.
I hate all of the survey requests. I have shared my opinion twice on this visit already.
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by blan.cox
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Quality Chevrolet responded
Thank you for your feedback and for choosing Quality Chevrolet Escondido, Blan! I'm thrilled to hear that you love our dealership. We appreciate your insights regarding the survey requests and will take your input into consideration. Your satisfaction is important to us, and we hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Kathleen was awesome, helpful, nice, caring, an absolute
angel. The gentleman outside in the morning, did not get his name was also awesome. Thank you all
angel. The gentleman outside in the morning, did not get his name was also awesome. Thank you all
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by RAIDERLADYROSA
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you had an exceptional experience with us at Quality Chevrolet Escondido. It's great to know that both Kathleen and our team member provided you with such helpful and caring service. We appreciate your kind words and hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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