Scott Brender

This is the worst dealership I have EVER dealt with. The service department was worse than poor. They have pitiful communication standards and are not honest. The mechanic I have been using and trust The service department was worse than poor. They have pitiful communication standards and are not honest. The mechanic I have been using and trust from another shop told me exactly what I need, but they do not work on transmissions. I foolishly took it to Arrigo who told me I needed over $10,000 dollars worth of work on my engine. It was fine when I drove it there. If it needed so much work, why were they so interested in buying it from me? I do not trust the integrity of either the sales or service department and neither should you! It used to be a good service dept. until Arrigo sold it. More

by Zippy Verified Customer Verified Customer

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I did not feel appreciated. The negotiation on the price came down to $300 that they wanted on top of my final offer. I don't think that was professional. When I went to pay for The negotiation on the price came down to $300 that they wanted on top of my final offer. I don't think that was professional. When I went to pay for the vehicle and do the paperwork the finance manager tried to sell me insurance for mechanical breakdown. She literately told me that they vehicle was of very poor quality and it will break after 3 year and will cost me thousands of dollars to repair. She even said this was not a Honda or Toyota that last for many years. I told her that I did not want the insurance and also I was reconsidering buying the car. I thought that was very unprofessional too. When I left the dealer they gave me a memory stick with all the paperwork. As I checked it at the house it was empty. The whole experience was below par based on the amount of money I spent on this vehicle and the service that I received. More

by jonlucas1972 Verified Customer Verified Customer

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My car still 2 hours the first time on Friday after there they bring the car and show me the change some fuses and new battery, the only 35 days used, when I enter on the the air conditioning still not worki they bring the car and show me the change some fuses and new battery, the only 35 days used, when I enter on the the air conditioning still not working At all, also the bring car in side the body shop again and take more 2 hours again, this put my travel late, when I will be there in Orlando for the conference, the car show the engine light on the panel, and push me to wake up early to my hotel to bring the car to another dealer to see if is security to drive back to my home, is take to whole to found another problem, for me is to much issues for brand new car I am very very upset about this situation! More

by Serv tech appliances corp in Verified Customer Verified Customer

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I had a great experience with Jake I am still waiting for my check for 10K however for my check for 10K however More

by LEOMBRUNOJAMES Verified Customer Verified Customer

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Wonderful dealership, Cedric is very professional and a great leader. He made a difference and that is why I will always go there. There are always issues and its the way things are handled make a huge dif great leader. He made a difference and that is why I will always go there. There are always issues and its the way things are handled make a huge difference More

by Jakesbluz Verified Customer Verified Customer

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No hassle, only 5 min. to get the price where we wanted! We’ll be back. to get the price where we wanted! We’ll be back. More

by tano171 Verified Customer Verified Customer

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Unprofessional, rude, and continuously disrespectful to customers and employees. This service director is manipulative and speaks in such an aggressive manner. customers and employees. This service director is manipulative and speaks in such an aggressive manner. More

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Great great great great great service Awesome staff very helpful I really appreciate the help very helpful I really appreciate the help More

by zay32408 Verified Customer Verified Customer

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5 hours to buy a car. I got played…during negotiations I was told “Mark” was a sales manager, but it was really just a salesman pressing on me. xxxxxxxx sales move. I got played…during negotiations I was told “Mark” was a sales manager, but it was really just a salesman pressing on me. xxxxxxxx sales move. More

by capozzacontracting Verified Customer Verified Customer

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Always a pleasure dealing with this dealership. Ask for Chris Lowenthal and you will be happy. Management is great also. My 6 th vehicle so far and always treated well. Ask for Chris Lowenthal and you will be happy. Management is great also. My 6 th vehicle so far and always treated well. More

by Rrhodes Verified Customer Verified Customer

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