Saul Gaitan
Saul Gaitan at Sierra Honda
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Saul Gaitan

Business Retention Manager

Sierra Honda

1450 S. Shamrock Ave
Monrovia, CA 91016

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4.9
88 Reviews

Dealership Experience

10 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

88 Reviews

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88 Reviews of Saul Gaitan

June 10, 2024

Dealership Rating
Employee Rating

Saul was great! Very friendly and helpful made the process easy, the only issue was it still took us quite a long time to get through the process even though I was n More

by molderkristina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin

Jun 11, 2024

Sierra Honda responded

Congratulations on your new Honda, Kristina! We're thrilled you enjoyed a pleasant and supportive buying experience with Saul, and we appreciate your helpful and sincere feedback about this entire experience. We wish many happy travels to you in your new ride, from all of us at Sierra Honda.

June 09, 2024

Dealership Rating
Employee Rating

Edwin, was very helpful and did his best to get me what I needed. I felt welcome, in the right place and with the right people never felt pressured to buy. More

by AKARDOSO81
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Rivera

Jun 11, 2024

Sierra Honda responded

Great! Thanks so much for your thoughtful feedback. We're glad Edwin took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

June 06, 2024

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They sold me the car I wanted ! Great service and answered all questions patiently. Thank you More

by Anitaava28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Rivera

Jun 07, 2024

Sierra Honda responded

Anita, We greatly appreciate you for leaving us this stellar review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they answered all of your questions patiently and sold you the car you wanted. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Sierra Honda team!

May 30, 2024

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Greeted by Saul Gaitan, with a larger than life smile. He went above and beyond with providing the best customer service possible. Saul was very flexible in working with our budget. Also gave us the best More

by EDWINAMBRIZ626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehrdrad Saatara

May 31, 2024

Sierra Honda responded

Edwin, thank you for sharing your experience with us! We're delighted Saul handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Sierra Honda.

April 01, 2024

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Employee Rating

This is the 6th Honda vehicle I have purchased at your dealership with the help of Sul Gaitan. We are very pleased with his knowledge and always willing to go above and beyond to make our experience a pl More

by Patricia Alvarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Li

Apr 02, 2024

Sierra Honda responded

Hi, Patricia! Thank you for honoring us with your patronage over the years. We're so pleased Saul continues to serve you well whenever you're in the market for something new. Congrats on the new Honda, and best wishes for amazing travels, from everyone at Sierra Honda!

December 19, 2023

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Employee Rating

They are working so fast the people so professional I like this dealership I'm gonna refer to all my friends for visiting that dealership More

by jalladyan1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Sierra Honda responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels this holiday season!

December 18, 2023

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Employee Rating

Saul Gaitan and Brandon were great! Amazing customer service , trustworthy and honest. Listened to what my mom was looking for and wanted and helped my mom find exactly what she wanted! More

by SilOsorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Sierra Honda responded

Congratulations to your mom on her new car! We're thrilled she enjoyed a pleasant and supportive experience with Saul and Brandon, and we appreciate your fantastic feedback. We wish many happy travels to her in the new ride, from all of us at Sierra Honda!

November 04, 2023

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Saul Gaitan went out of his way to get me in a car that day. He was very helpful and kept me informed as he was looking for my requests. The financial information was carefully explained so I was confide More

by anbreitzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Medrano-Hurtado

Nov 06, 2023

Sierra Honda responded

Congratulations on your new Honda! We're thrilled you enjoyed a pleasant and supportive buying experience with Saul, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Honda!

October 26, 2023

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Employee Rating

Tom was great, he went above and beyond to find the car I was looking for. His team was absolutely amazing and kept me advised of what was going on in looking for the right car! They even called to let me kn More

by rbefker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2023

Sierra Honda responded

Thanks so much for this stellar review of Tom! Nothing means more to us than your satisfaction, so we're pleased Tom did everything he could to make sure your transaction was supportive. Congratulations! Best wishes for amazing travels in your new Honda!

October 14, 2023

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Employee Rating

This is our second purchase at Sierra Honda with Saul Gaitan. He was very professional and friendly. We are very happy and satisfied with the customer service he's provided to our family. More

by Martin Morales
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

Sierra Honda responded

Martin, that's wonderful! Thanks for the positive feedback on working with Saul. We're delighted Saul effortlessly accommodated your family's interest in a new Honda. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra Honda!

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