Sam Waddell | Page 63

Sam was very helpful and courteous. I appreciated his kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic More

by JCOLP1 Verified Customer Verified Customer

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I was very aggravated bc I originally made my appointment for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT ce for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT certified pre-owned. He gave me a sheet of paper with my Vin # & it stated Not certified. I paid extra for it to be certified when I bought it. He told me that I would have to speak with the salesman or finance manager, but they aren’t in until 9 am & it was only 7:15. So I rescheduled for Friday. When I arrived at work I checked my glove box & had a card stating it was certified pre-owned. Very confused I looked at the Vin #s & noticed that the sheet he gave me & the # on the card were different. I then checked the actual one on my car & it was not the one that the rep gave me on the sheet. I called the rep & he apologized & said he must have made a mistake copying & pasting in the computer. I understand that there are mistakes, but I was not happy bc I had to go another day & get up early More

by kpolster1026 Verified Customer Verified Customer

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Thank you for the awesome incredible service. Your service and service guys are great! Much appreciated. Very efficient and thank you for taking care of me so well service and service guys are great! Much appreciated. Very efficient and thank you for taking care of me so well More

by pamela.pozza Verified Customer Verified Customer

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Pleasant and fast service. Sam in Service department was really efficient. He updated me on my service while I waited. Make experience painless and quick. really efficient. He updated me on my service while I waited. Make experience painless and quick. More

by MICHELE.SCHMIDT Verified Customer Verified Customer

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The service I received was quick and the work was very well done. I was kept informed and the price I was quoted was fair. well done. I was kept informed and the price I was quoted was fair. More

by wscw966 Verified Customer Verified Customer

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I’m so amazed how awesome Customer Service is, and Everyone being very Professional and cares about you. And your car.. Wouldn’t go anywhere else, and always telling people to go buy from Honda of Ken Everyone being very Professional and cares about you. And your car.. Wouldn’t go anywhere else, and always telling people to go buy from Honda of Kenosha!!! Thank you so much!! More

by BRIAN Balli Verified Customer Verified Customer

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This was the best car buying experience I have ever had! Anthony Lee was great! Sam Waddell in the service department was amazing! They explained everything to me and were very patient and friendly! I would Anthony Lee was great! Sam Waddell in the service department was amazing! They explained everything to me and were very patient and friendly! I would definitely recommend this dealership to anyone! More

by cnbucholtz Verified Customer Verified Customer

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Friendly service staff, got the work completed quickly.Had a tire issue which they took the time to investigate and thoroughly checked into, while rotating the tires. quickly.Had a tire issue which they took the time to investigate and thoroughly checked into, while rotating the tires. More

by downey.kathy Verified Customer Verified Customer

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The service tech/rep was very friendly and courteous. He went over everything before I signed. The service was done a lot earlier than I expected. went over everything before I signed. The service was done a lot earlier than I expected. More

by scotty53172 Verified Customer Verified Customer

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Brought in our vichel for a check engine light. The team was so helpful and knowledgeable. Quick and fast. Took care of all warranty scheduling. was so helpful and knowledgeable. Quick and fast. Took care of all warranty scheduling. More

by Enmindent Verified Customer Verified Customer

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