Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 64

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
673 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 10 mos

4.8

673 Reviews

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673 Reviews of Sam Waddell

June 28, 2021

Dealership Rating
Employee Rating

Excellent service. Look forward to visiting your company in the future. More

by cjack226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

June 25, 2021

Dealership Rating
Employee Rating

Appreciate how quickly I was able to get appointment and the folks at the service department are very helpful. The only thing I’d recommend is getting more equipment for the technicians as I had to wait lon More

by tishtippet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Honda of Kenosha responded

Tish, Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 25, 2021

Dealership Rating
Employee Rating

Very friendly and responsive. Drop right into service garage, friendly staff member greeted me and directed me inside to service advisor. Immediately checked in and reviewed service needs. More

by Michelle.lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Honda of Kenosha responded

Michelle, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 24, 2021

Dealership Rating
Employee Rating

Always nice to know Honda of Kenosha takes great care of my CR-V. When it’s time to get a new car, Honda of Kenosha is at the top of my list. More

by ocforhills0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

Jun 25, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience. We'll keep taking excellent care of your CR-V, and we look forward to helping you choose your next vehicle when the time comes!

June 24, 2021

Dealership Rating
Employee Rating

Always very helpful and willing to do what is best for customer More

by terri.j.crangle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

Jun 25, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Terri! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2021

Dealership Rating
Employee Rating

I posted a review regarding a faulty airbag repair. I got a response of we are so sorry you had a negative experience. We strive to be better. Your feedback helps to make our service better for the next cust More

by Airbag Recall Fail
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen

Jul 10, 2021

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jun 26, 2021

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

June 21, 2021

Dealership Rating
Employee Rating

I worked with Sam Waddell. He was so kind. This is my first time bringing my car in. Usually car appointments are a nuisance, but Sam made everything so easy! And I just really appreciated how he made me More

by april.cardinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Honda of Kenosha responded

Thank you, April, for the kind words for Sam in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

June 16, 2021

Dealership Rating
Employee Rating

Service personnel were helpful and knowledgeable. They noticed a brake issue that I got fixed. My car was washed when I picked it up. Thanks! More

by jgrudzinski
Recommend Dealer
Yes
Jun 16, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 07, 2021

Dealership Rating
Employee Rating

Excellent workers and service department. I was in and out with oil change and auto butler in less than 2 and a half hours. They never disappoint. More

by chillipepper039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2021

Dealership Rating
Employee Rating

Efficient and friendly service! Appreciate that my car was done quickly and that I didn’t have to wait when I arrived. Everyone was helpful! More

by nursewizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

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