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Sam Waddell
688 Reviews
I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.
Read moreDealership Experience
6 yrs, 5 mos
688 Reviews
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688 Reviews of Sam Waddell
August 02, 2021
came in for an oil change and was met by friendly staff came in for an oil change and was met by friendly staff and they got the job done ahead of schedule. I will be back. came in for an oil change and was met by friendly staff and they got the job done ahead of schedule. I will be back. More
by PB
Verified CustomerOther Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz
July 31, 2021
The service was excellent. The service department is always very accommodating and helpful. Sam Waddell was exceptionally good and helpful. I would highly recommend this dealership. always very accommodating and helpful. Sam Waddell was exceptionally good and helpful. I would highly recommend this dealership. More
by damenpropmgt
Other Employees Tagged: Amos Longanecker , Anthony Lee
July 29, 2021
Don't really have anything to say about thisSo I won't Don't really have anything to say about this So I won't say anything more about this It was great service Thank you Honda! Don't really have anything to say about this So I won't say anything more about this It was great service Thank you Honda! More
by dennissheehan0
July 29, 2021
Sam Waddell was a great service person.Only had oil Sam Waddell was a great service person. Only had oil change and an software update on the CVT. Close by home makes this a good place for quick servi Sam Waddell was a great service person. Only had oil change and an software update on the CVT. Close by home makes this a good place for quick service issues. More
by olrienteer4fun
July 29, 2021
Awesome service! Joe in service department was very friendly and explained what and why I should have certain service done. Sam helped get us scheduled. friendly and explained what and why I should have certain service done. Sam helped get us scheduled. More
by suej852
Other Employees Tagged: Joe Valente
July 28, 2021
This time the service was very good and they finished working on my car quickly. Sam was very informative and kept me updated all through the time my car was in service. working on my car quickly. Sam was very informative and kept me updated all through the time my car was in service. More
by hollann31
July 24, 2021
Very costly and recommended additional service that is often unneeded. Time estimates are rarely met. Everyone is friendly, I just struggle with the extra costs and time. often unneeded. Time estimates are rarely met. Everyone is friendly, I just struggle with the extra costs and time. More
by moldenht
July 21, 2021
My agent was great. He answered all the questions I had, he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. More
by Cbgriffincb
Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Courtney Graves, Trevor Griffiths, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz, Ritchie Sutton
July 20, 2021
Overall not amazing communication. It's left a lot on the customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in fact be a problem when the time came to come through on it. It's also telling overhearing some other conversations between service staff and customers, on more than one occasion it seems like the service staff was being deliberately obtuse to 'get back' at another department that had pointed the customer to the service desk for a solution. In the end though that just leaves an unhappy customer. Overall they're probably no different from any other dealership's service department but let's be honest, that's not a high bar. More
by jwc123
Other Employees Tagged: Todd Rohrssen, Rodney Porter
July 19, 2021
Sam was my tech support person. His service and knowledge of the process and of my vehicle made me feel that I was in the right place with people that cared about me and my vehicle. Service was done expertly of the process and of my vehicle made me feel that I was in the right place with people that cared about me and my vehicle. Service was done expertly, on time, and below estimate. More
by borghgraef
