Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 62

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

Write a Review

688 Reviews of Sam Waddell

September 01, 2021

Dealership Rating
Employee Rating

As always, very professional ,explaining what is going on, not pushing for unnecessary jobs on car, updating on future jobs needs to be done , honest people More

by lisahodosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Honda of Kenosha responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2021

Dealership Rating
Employee Rating

The service was great and the person was very knowledgeable. The service took less time that I was thinking it was going to take. So I was very happy about that. More

by jbraga2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 28, 2021

Dealership Rating
Employee Rating

The service I have received so far had been very nice. The staff has been helpful and had kept me updated on the appointment and when the car was done More

by HILLMA54
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

August 21, 2021

Dealership Rating
Employee Rating

Unsatisfied with your customer service. Very unprofessional. Emailed by car was ready when to the desk waited 10 minutes while the guy was doing something not real sure what he was doing. I w More

by birish.52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 08, 2021

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 18, 2021

Dealership Rating
Employee Rating

Great service, easy to get to, service advisors really know their stuff. I was quoted a price what my service would be and they were only off by about two dollars. I know the work will always be done on t More

by pamelamccallum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha, Pamela.

August 17, 2021

Dealership Rating
Employee Rating

Excellent thorough service completed at cost and time quoted. Documented work to be considered in the future with no pressure to complete now. Will continue using for future service work. More

by david.frost81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Honda of Kenosha responded

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 16, 2021

Dealership Rating
Employee Rating

Very professional and easy to work with and my car was returned to me very clean and they finished in a timely manner thank you! More

by gallagher5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Aug 16, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 13, 2021

Dealership Rating
Employee Rating

Every time I go to the Honda of Kenosha I never have any problems you see they took care of everything that I need to have done to my car and the allotted amount of time More

by Obo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Aug 16, 2021

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Dealership Rating
Employee Rating

Lack of updates from service. I had to call and follow up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was w More

by jayfitz58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Aug 13, 2021

Honda of Kenosha responded

Jay, We appreciate your business and our team looks forward to serving you again soon!

August 12, 2021

Dealership Rating
Employee Rating

Went in for an oil change tire rotation and auto Butler everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious More

by ryansj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

Aug 12, 2021

Honda of Kenosha responded

Hello Ryan, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

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