Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 61

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

September 21, 2021

Dealership Rating
Employee Rating

I felt confident in my technician following recommended services needed. My brakes were freshly lubricated in the front and replaced in the back. More

by NIK_BRAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Honda of Kenosha responded

Thanks, Nik, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 20, 2021

Dealership Rating
Employee Rating

Good, knowledgeable staff who were very pleasant and helpful. They were very easy to work with. More

by TER101862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2021

Dealership Rating
Employee Rating

Scheduling the appointment was easy and the work was completed in a timely fashion. Pricing is reasonable. More

by Zakarius Ironside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Honda of Kenosha responded

Zakarius, Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

September 14, 2021

Dealership Rating
Employee Rating

Great and friendly staff, they were able to solve my problem and get me back in my car. More

by amyjerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 14, 2021

Honda of Kenosha responded

Amy, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2021

Dealership Rating
Employee Rating

Fast, friendly service. Shuttle rides to and from work are a huge time saver. Honest evaluations and recommendations for service. More

by chrisyudesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

Sep 14, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 14, 2021

Dealership Rating
Employee Rating

Service was done quickly with explanations of what needs to be done and what needs to be taken care of during the next visit. More

by Aweis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Honda of Kenosha responded

Aweis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 13, 2021

Dealership Rating
Employee Rating

They are always knowledgeable, friendly, and efficient. Work completed accurately and thoroughly. Customer service is not overly aggressive or pushy to get sales. Their focus is on developing repeat custom More

by RcgnzALdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Ritchie Sutton

Sep 13, 2021

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

September 09, 2021

Dealership Rating
Employee Rating

I am a proud owner of at 2016 CRV and I bring it to the Kenosha dealer for oil changes and tune ups because the prices are reasonable and for the most part the staff has been honest with me about what need More

by CONNIE.2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Honda of Kenosha responded

Thank you for the kind words, Connie, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 03, 2021

Dealership Rating
Employee Rating

Satisfied with the service provided. The work was done by the time we were told that it would take. The rep was professional and respectful. Honda kept to its promise. More

by yewande.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 03, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 02, 2021

Dealership Rating
Employee Rating

There were several things they said they did, but really didn't do like tire rotation and full synthetic oil change. I marked my tires in advance to make sure they rotate them. I looked at my receipt and tr More

by Phlebolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 19, 2021

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

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