Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 60

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
673 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 10 mos

4.8

673 Reviews

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673 Reviews of Sam Waddell

September 14, 2021

Dealership Rating
Employee Rating

Service was done quickly with explanations of what needs to be done and what needs to be taken care of during the next visit. More

by Aweis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Honda of Kenosha responded

Aweis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 13, 2021

Dealership Rating
Employee Rating

They are always knowledgeable, friendly, and efficient. Work completed accurately and thoroughly. Customer service is not overly aggressive or pushy to get sales. Their focus is on developing repeat custom More

by RcgnzALdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Ritchie Sutton

Sep 13, 2021

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

September 09, 2021

Dealership Rating
Employee Rating

I am a proud owner of at 2016 CRV and I bring it to the Kenosha dealer for oil changes and tune ups because the prices are reasonable and for the most part the staff has been honest with me about what need More

by CONNIE.2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Honda of Kenosha responded

Thank you for the kind words, Connie, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 03, 2021

Dealership Rating
Employee Rating

Satisfied with the service provided. The work was done by the time we were told that it would take. The rep was professional and respectful. Honda kept to its promise. More

by yewande.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 03, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 02, 2021

Dealership Rating
Employee Rating

There were several things they said they did, but really didn't do like tire rotation and full synthetic oil change. I marked my tires in advance to make sure they rotate them. I looked at my receipt and tr More

by Phlebolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Sep 19, 2021

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

Sep 02, 2021

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

September 01, 2021

Dealership Rating
Employee Rating

As always, very professional ,explaining what is going on, not pushing for unnecessary jobs on car, updating on future jobs needs to be done , honest people More

by lisahodosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Honda of Kenosha responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2021

Dealership Rating
Employee Rating

The service was great and the person was very knowledgeable. The service took less time that I was thinking it was going to take. So I was very happy about that. More

by jbraga2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 28, 2021

Dealership Rating
Employee Rating

The service I have received so far had been very nice. The staff has been helpful and had kept me updated on the appointment and when the car was done More

by HILLMA54
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

August 21, 2021

Dealership Rating
Employee Rating

Unsatisfied with your customer service. Very unprofessional. Emailed by car was ready when to the desk waited 10 minutes while the guy was doing something not real sure what he was doing. I w More

by birish.52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 08, 2021

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Aug 25, 2021

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 18, 2021

Dealership Rating
Employee Rating

Great service, easy to get to, service advisors really know their stuff. I was quoted a price what my service would be and they were only off by about two dollars. I know the work will always be done on t More

by pamelamccallum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha, Pamela.

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