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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 60

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

October 12, 2021

Dealership Rating
Employee Rating

Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More

by Goddess83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Oct 29, 2021

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 04, 2021

Dealership Rating
Employee Rating

The care and customer service has always been pleasant and understanding. When something is wrong I feel like they give honest solutions. More

by nsiragusa05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 04, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2021

Dealership Rating
Employee Rating

Wonderful service! Rodney was very helpful in resolving a problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. More

by salwisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Print
Oct 04, 2021

Honda of Kenosha responded

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback!

October 04, 2021

Dealership Rating
Employee Rating

Great staff and quick service without hassle. There prices are always on point as well More

by jvaletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 04, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2021

Dealership Rating
Employee Rating

Fast and efficient and courteous, great operation, well done. Everyone new there jobs and did it well More

by larryduggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Print
Oct 03, 2021

Honda of Kenosha responded

Thank you, Larry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2021

Dealership Rating
Employee Rating

I received fast and great customer service when I sign in my vehicle. My vehicle was ready for pick up before excepted time. Will return and I highly recommend Honda service Dept for anyone looking for servi More

by lelopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 29, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 27, 2021

Dealership Rating
Employee Rating

I thought paying nearly $900 for a 60,000 service for our Honda CRV was way overpriced. The service department was honest and knowledgeable and kept me updated on the services proposed…but still $900??? More

by T-Bone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 28, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 27, 2021

Dealership Rating
Employee Rating

Everything went as expected, oil change was done timely and no issues. Service advisor was helpful. More

by degoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Ruiz

Print
Sep 28, 2021

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 27, 2021

Dealership Rating
Employee Rating

Sam was very helpful, professional and efficient. Help greatly with the repair cost. I will definitely use the service again. More

by Lara9715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 28, 2021

Honda of Kenosha responded

Lara, Sam and our team are very happy to hear to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2021

Dealership Rating
Employee Rating

Great Service, Employees treated me with respect-Quick service-Comfortable facility-thanks for your help More

by ericaegarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Print
Sep 22, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, Erica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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