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Sam Ferrille
Sam Ferrille at Lou Bachrodt Auto Mall

Sam Ferrille | Page 2

Customer Experience Manager

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Sam Ferrille

February 18, 2026

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Everyone there I dealt with is knowledgable and seem honest. They were fast and had great suggestions based on what I was looking for. More

by nckhoffman
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Recommend Dealer
Yes

Other Employees Tagged: Adam Dokken , Bill in finance

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Feb 19, 2026

Lou Bachrodt Auto Mall responded

We really appreciate that, thank you! I’m glad the team came across as knowledgeable and honest. We always try to keep things straightforward and make solid recommendations based on what you’re actually looking for. Thanks again for the support. We’re here anytime you need us! Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

Mar 18, 2026

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear our team was knowledgeable, honest, and able to help guide you in the right direction. It’s great to know everything was handled quickly as well. We appreciate you choosing us and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 08, 2026

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Good experience overall. First time buying a car here. Hopefully will come back for another purchase. More

by mikeblock51
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Yes
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December 29, 2025

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Prosper and Sam were great to deal with. Very friendly and knowledgeable. Financing was quick and painless. More

by hulstedt5
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Recommend Dealer
Yes

Other Employees Tagged: Prosper Rubino

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November 11, 2025

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They have always taken care of me with five star service. The sales dept. and the service dept. are the best bar none. More

by 341boyce
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Recommend Dealer
Yes

Other Employees Tagged: Al Luna

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September 16, 2025

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Brought my car in a day early got it back two day later this place sucks More

by robertlowery99
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Recommend Dealer
No

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, Al Luna, Barb Madisen , James Egan

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September 08, 2025

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Service dept knowledgeable, friendly, on time! Salesman concerned about what I wanted, easy to work with! More

by Slee320
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Recommend Dealer
Yes
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July 15, 2025

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Thank you so much you guys are awesome we have couple more bmw that they will need service thank you again More

by shoultz1
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, Al Luna, Barb Madisen , James Egan

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June 27, 2025

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Employees were wonderful, prossional in every way. They were able to explain everything about my new car in terms my wife could understand. More

by freeburgt
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, Al Luna, Barb Madisen , James Egan

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