Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 38

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
470 Reviews
4.7

470 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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470 Reviews of Sam Chau

August 09, 2021

Dealership Rating
Employee Rating

Jeff Margolis is an asset to Westside Lexus & Lexus USA Sales. He is bar none to all auto sales representatives & no other sales type can compare to his excellent services! More

by Fcleung
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Charles Perkins , Jeff Margolis, Nam Pham

Aug 09, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your support and your taking the time to shout out Jeff. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

August 07, 2021

Dealership Rating
Employee Rating

The customer service is unparalleled! You actually enjoy going in for car purchase, service, or just browsing. They know how to solve problems so you don't have to. Great place that makes auto ownership eff More

by judyboyd2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Aug 07, 2021

Westside Lexus responded

Judy, we always want you to enjoy your time with us at Westside Lexus! It means a great deal to our team that you've shared your experience and how much you appreciate our top quality customer service. Our ultimate goal is to make auto ownership effortless! We're so grateful to have earned your business and will always look forward to your visits. Take care!

August 07, 2021

Dealership Rating
Employee Rating

Very professional, helpful and friendly. Down to earth people with conversation tone. Very appreciative of the process. Great experience overall. Best ever. Thank you all More

by jmcovel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon, Joey Broussard

Aug 08, 2021

Westside Lexus responded

Thank you for the positive feedback and kind words - it truly makes our day to hear. Safe travels, and come back to Westside Lexus again next time!

August 05, 2021

Dealership Rating
Employee Rating

Great respectful and knowledgeable salesperson. It was a very pleasant experience. I would happily recommend your dealership to those car shopping. Thanks again for making this a seamless experience! More

by svoinis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee , Dallas Chamberlain

Aug 05, 2021

Westside Lexus responded

It was so kind of you to share your experience with us! We are proud to have earned your business here at Westside Lexus. Enjoy the new ride!

August 04, 2021

Dealership Rating
Employee Rating

A first-class operation. This is my third Lexus and part of my decision process is the way I am treated during the life of the vehicle, i.e. when the car needs maintenance or repair, not just during the pur More

by Suerob48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Aug 10, 2021

Westside Lexus responded

Thank you for the glowing review! We're thrilled to hear that we're delivering the world-class customer experience we strive for across all departments. Safe travels in your newest vehicle! - your friends at Westside Lexus

August 02, 2021

Dealership Rating
Employee Rating

Merrill, Sales representative was excellent. He genuinely cared about what I wanted in a car and made me feel like family. Thank you so much. More

by seebelinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

Aug 02, 2021

Westside Lexus responded

It's great to hear that Merrill was so caring and worked hard to get the car you wanted. Thanks for your business. --The Team at Westside Lexus

July 30, 2021

Dealership Rating
Employee Rating

Catalina was so courteous, professional, and such a sweetheart! I was not planning to purchase a vehicle at all but made it happen with only one phone call and less than a 2 hour wait upon my arrival t More

by Gratefulone365
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Aug 02, 2021

Westside Lexus responded

Thank you for taking time to commend Catalina and our Westside Lexus team! We are so happy to hear that your purchasing process went smoothly and we truly appreciate your repeat business. Congratulations on your new ride! We wish you safe and happy driving.

July 27, 2021

Dealership Rating
Employee Rating

Excellent service. Would highly recommend. I have purchased 3 vehicles from Westside Lexus and my experience has always been excellent in all departments. Thank you More

by Sherylcody
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Buck, Alex Winnicki

Jul 27, 2021

Westside Lexus responded

Sheryl - thanks for your continued support of Westside Lexus. We're happy to hear that our team always takes care of you and we wish you safe travels!

July 19, 2021

Dealership Rating
Employee Rating

Wonderful salesmen. He was super helpful in selection and content of our RX350L. Provided personal tech training and after delivery follow up. A GREAT Experience!! More

by bennetlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Jul 19, 2021

Westside Lexus responded

We are so pleased to hear about your positive car-buying experience with the Westside Lexus team! Congratulations on your new Lexus RX 350L and we hope to see you again next time. Enjoy!

July 15, 2021

Dealership Rating
Employee Rating

Great service, really enjoyed the car buying experience. John my salesman was wonderful to work with . I was able to drive multiple cars and choose the right one for me and my family. More

by DEANNA.WENDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Parish

Jul 15, 2021

Westside Lexus responded

We're so happy that you enjoyed your car purchasing experience and that you found the right car for you. Thanks so much for your great review of Westside Lexus, Deanna!

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