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Sam Alcazar
Sam Alcazar at Gordie Boucher Ford of Kenosha
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Sam Alcazar

CX Remote Experience Coordinator

Gordie Boucher Ford of Kenosha

8301 75th St
Kenosha, WI 53142

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4.0
9 Reviews
4.0

9 Reviews

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9 Reviews of Sam Alcazar

January 10, 2025

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Employee Rating

Love the service team at Boucher, I would be dead in the water without them. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Josh Kapity, Katie Eckman

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Jan 12, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business, David, and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

December 25, 2024

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Employee Rating

I will never buy a board again because of the experience I did with the service department at the store More

by auslander.11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Belal Barakat Service Manager 262-697-0700

December 21, 2024

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Employee Rating

Bad service. Left the drain plug loose leaked oil on driveway. Had to take it back. This wasn't the first time that I had to take it back to get something done ri More

by Jap10989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 23, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for the feedback and taking the time to address this concern with my service manager. We appreciate the opportunity on being able to correct these issues. Please don't hesitate to reach out if we can help with anything in the future. Sal Pappalardo General Manager 262-697-0700

December 19, 2024

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Awesome service, polite, and quick with my recall issue. I will go back again soon! More

by carriep510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

December 06, 2024

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Employee Rating

Excellent customer service. Kept me informed of service being performed. Pick up and delivery of my car was an A+. Wish we had this kind of service at our dealership in Flor More

by lacwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review, We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

November 14, 2024

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Best dealership in the business. They make everything easy and stress free. I’ve bought 3 vehicles from them now, and I won’t go anywhere else. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Joseph Leonard, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Katie Eckman

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Nov 15, 2024

Gordie Boucher Ford of Kenosha responded

David, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

October 26, 2024

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Employee Rating

I was very impressed with the service of the Service Department. They were on top of things. More

by mhollar773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Duane Henderson, Jessica Beesley, Katie Eckman

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Oct 27, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

October 05, 2024

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Employee Rating

Boucher Ford makes the car buying process so easy and painless. They answered all of my questions without hesitation. They have a lifelong customer in me now. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Sal Pappalardo, Vaughn Eviston-Jahnke, Lauren Haak, Lucy Ford

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Oct 07, 2024

Gordie Boucher Ford of Kenosha responded

David, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

August 03, 2024

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Employee Rating

Love this place! They are professional polite and had excellent service. They treat me with the utmost respect and care More

by Reba Haywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Bradford Titone, Jessica Beesley, Barb Derose

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Aug 05, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

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