I definitely felt luke family.
It was a team effort Anthony,Sam,Murf,Eric,Mir. My time at the dealership was very pleasant. Anthony explained everything about the deal and even s
It was a team effort Anthony,Sam,Murf,Eric,Mir. My time at the dealership was very pleasant. Anthony explained everything about the deal and even showed me how everything worked on my Nissan Kicks. Even got a call to see if I had any questions. Thanks Mlady Team👍
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by Ddobenchain
Jun 13, 2026 -
M'Lady Nissan responded
Dear Ddobenchain,
Thank you for sharing your wonderful experience at M'Lady Nissan! We're delighted to hear that our team made you feel like family and worked together to ensure you had such a pleasant visit. It's great to know that Anthony took the time to thoroughly explain everything about your deal, show you how all the features of your Nissan Kicks work, and even followed up afterward to make sure all of your questions were answered.
We truly appreciate your recognition of Anthony, Sam, Murf, Eric, and Mir. Providing exceptional customer service is our top priority, and we're glad our team delivered an experience that exceeded your expectations.
Congratulations on your Nissan Kicks! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan and for your recommendation!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Great experience with Hugo!
He truly cares about his customers and goes above and beyond every time
He truly cares about his customers and goes above and beyond every time
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by emanuelm1250
Jun 01, 2026 -
M'Lady Nissan responded
Dear Emanuel,
Thank you for taking the time to leave us a great review! We're thrilled to hear that you had such a positive experience with Hugo. He truly takes pride in caring for his customers, and it's wonderful to know that his dedication and commitment to going above and beyond made such a strong impression.
We appreciate your kind words and are grateful for the opportunity to earn your business. We'll be sure to share your feedback with Hugo and the rest of the team.
If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
They're always very friendly, courteous and helpful.
They deliver what they promise, and the don't try to oversell you.
They deliver what they promise, and the don't try to oversell you.
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by thomlamb
Service Price Transparency
May 28, 2026 -
M'Lady Nissan responded
Dear Thom,
Thank you for sharing your experience with our service team at M'Lady Nissan! We're delighted to hear that Peter Halabrin, Ryan Marciciak, and Scott Hoak provided friendly, courteous, and helpful service throughout your visit. It’s especially rewarding to know that you felt no pressure and that our team delivered exactly what was promised.
We truly appreciate your recommendation and your kind words about our transparency, communication, and workmanship. Thank you for trusting us with your Nissan service needs!
If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
I had an excellent experience purchasing my car, and a
big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me.
He t
big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me.
He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. Hugo went above and beyond to make the experience smooth and stress-free, and I truly appreciate his patience and attention to detail.
If you’re looking to buy a car, I highly recommend asking for Hugo Duran!!!
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by Ashley
Mar 30, 2026 -
M'Lady Nissan responded
Dear Ashley,
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had an excellent car-buying experience and that Hugo Duran played such a big part in making it happen.
It’s wonderful to know that Hugo was friendly, professional, and truly focused on helping you every step of the way. Taking the time to answer questions, explain everything clearly, and ensure a smooth and stress-free process is exactly the level of service we strive to provide.
We also appreciate you recognizing his patience and attention to detail—it truly makes a difference. Your recommendation means a lot to us, and we’re proud to have Hugo on our team.
Congratulations on your new Nissan! If you need anything at all, please don’t hesitate to reach out.
Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Once again Anthony and the whole Nissan team are the
best! I got a new 2026 Nissan Sentra SR. The whole team has the best customer service and made everything happen for me! Thank you guys! Very happy c
best! I got a new 2026 Nissan Sentra SR. The whole team has the best customer service and made everything happen for me! Thank you guys! Very happy customer :)
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by Diazgenesis489
Jan 23, 2026 -
M'Lady Nissan responded
Dear Genesis,
Thank you so much for your continued trust in M'Lady Nissan! We're thrilled to hear that Anthony and the entire team once again delivered outstanding customer service and made everything happen for you. Congratulations on your new 2026 Nissan Sentra SR — what a fantastic choice!
We're honored to have you as a loyal customer and are so glad you're happy with your experience. If you ever need anything, don’t hesitate to reach out.
Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
We had a fantastic experience from the test drive to the
sales team to finance. They we all wonderful.
sales team to finance. They we all wonderful.
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by Ksharin1
Oct 23, 2025 -
M'Lady Nissan responded
Dear Ksharin,
Thank you for your fantastic review! We're so happy to hear that every step of your experience—from the test drive to working with our sales and finance teams—was wonderful. Ryan Marciciak and George Vazquez will be thrilled to know they helped make your visit a great one.
We truly appreciate your recommendation and are honored you chose M'Lady Nissan for your new vehicle. If you need anything in the future, we're here to help!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Eddie Colville was a pleasure to work with at M’Lady
Nissan. Provided me honest pricing and worked with me over the phone to accommodate my needs. Gave me a great deal on a new Murano additionally we ha
Nissan. Provided me honest pricing and worked with me over the phone to accommodate my needs. Gave me a great deal on a new Murano additionally we had limited time to sign so he head everything ready and entire process was simple. Thanks Eddie
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by joru4
Sep 27, 2025 -
M'Lady Nissan responded
Dear [Joru4],
Thank you for taking the time to share your experience at M'Lady Nissan! We're so pleased to hear that Eddie Colville provided honest pricing and went the extra mile to accommodate your needs—especially over the phone. It's great to know the process was smooth and efficient, and that you’re happy with your new Murano!
If you ever need anything else, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Thank u for u support and help Hugo u are the best I hope
see u soon
see u soon
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by Chiguilleonardo
Service Price Transparency
Other Employees Tagged:
Hugo Durán
Aug 18, 2025 -
M'Lady Nissan responded
Dear Chiguilleonardo,
Thank you for your kind words! We're so glad Hugo Durán was able to support you and provide the excellent service you deserve. We'll be sure to pass along your appreciation to him!
We look forward to seeing you again soon. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Aug 18, 2025 -
Chiguilleonardo responded
Thank you Hugo for my third rogue I’m very appreciate u service
They were quick and listened to our needs and wants.
Shane was very good to us.
Shane was very good to us.
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by Sassymom28
Aug 07, 2025 -
M'Lady Nissan responded
Dear Sassymom28,
Thank you for the kind words! We're so glad to hear that Shane and the team took the time to listen and respond to your needs quickly. It’s always our goal to make sure every customer feels heard and well taken care of.
We appreciate your trust and are thrilled you had a positive experience with us. If you ever need anything in the future, we're just a call away. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com
Buying a car can sometimes feel overwhelming, but it
doesn’t have to be! We live in Wauconda and visit dealer #1 in the Midwest, M'Laddy Nissan of Crystal Lake. You’re in for a fantastic experience. The
doesn’t have to be! We live in Wauconda and visit dealer #1 in the Midwest, M'Laddy Nissan of Crystal Lake. You’re in for a fantastic experience. They truly have the best team in Illinois, and I can’t recommend Hugo Duran enough! He’s an incredible salesman who really takes the time to listen and guide you through the process. He ensured we understood everything about the cars we were considering, making our purchase smooth and hassle-free.
And let’s not forget about the service department! Ryan is just as amazing—super friendly and knowledgeable. He helped us figure out what was best for our car. Overall, it is a great place to buy a car and get top-notch service!
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by Mendoza.nadia
Apr 24, 2025 -
M'Lady Nissan responded
Dear Nadia,
Thank you so much for your heartfelt and enthusiastic review! We’re honored that you made the trip from Wauconda to visit the #1 dealer in the Midwest—M'Lady Nissan. It’s wonderful to hear that Hugo Duran provided such attentive and knowledgeable service, helping make the entire process smooth and stress-free. He truly is a gem on our team!
And a big thank you as well for recognizing Ryan in our service department—your kind words about his friendly and expert support mean a lot to us.
We're so grateful for your recommendation and thrilled you had a top-notch experience. Thank you for choosing M'Lady Nissan!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
www.mlady.com