Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
119 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

5.0

119 Reviews

Write a Review

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

119 Reviews of Hugo Duran

October 24, 2026

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Employee Rating

⭐⭐⭐⭐⭐ I had a great experience at Milady Nissan, especially working with Hugo! He was incredibly helpful, patient, and professional throughout the entire process. He took the time to understand my n More

by alejandradominguezc1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 26, 2026

M'Lady Nissan responded

Dear Alejandra, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Hugo Duran provided exceptional service and made your car-buying experience smooth, comfortable, and stress-free. Hugo takes great pride in understanding his customers' needs, answering their questions, and helping them find the perfect vehicle. His patience, professionalism, and dedication are exactly the qualities we value in our team, and we're fortunate to have him representing M'Lady Nissan. Your kind words, five-star review, and recommendation mean a great deal to us. We truly appreciate your trust in our dealership and are grateful you chose us for your new vehicle purchase! Enjoy your new Nissan, and we look forward to assisting you, your friends, and your family in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 22, 2026

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Buen servicio y buena atención a qui en malady Nissan y en espescial con Hugo Duran se los reconiendo More

by Carreraalejandro979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2026

M'Lady Nissan responded

Estimado Alejandro, ¡Muchas gracias por compartir su experiencia y por recomendar a M'Lady Nissan! Nos alegra saber que recibió un excelente servicio y una atención especial por parte de Hugo Durán. Nos enorgullece contar con personas como Hugo en nuestro equipo, dedicadas a brindar la mejor experiencia a nuestros clientes. Agradecemos sinceramente su confianza y preferencia. ¡Disfrute de su nuevo Nissan y esperamos verlo nuevamente en el futuro! Saludos cordiales, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 03, 2026

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AWSOME EXPERIENCE THE TEAM I WORKED WITH WERE THOUGHTFUL AND EFFICIENT. i WOULD DO IT AGAIN - IDID COME BACK TO WORK WITH HUGO DURAN AS I HAD A VERY PLEASANT EXPERIENCE BACK IN 2017 More

by ricogto70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Westermeyer, Ryan Hummel

Oct 05, 2026

M'Lady Nissan responded

Dear ricogto70, Thank you for returning to M’Lady Nissan! We’re delighted that your experience with Hugo in 2017 brought you back and that Hugo, Drew, and Ryan made this purchase thoughtful and efficient. We’ll be sure to share your kind words with them! Enjoy your Nissan, and please don’t hesitate to reach out if you need any further assistance. Thank you for your continued trust in our team! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

September 26, 2026

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Me atendió Hugo con el tienen a un excelente agente de ventas en el equipo, gracias porque el nos dio un excelente servicio. More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2026

M'Lady Nissan responded

Estimada Diana: ¡Muchas gracias por compartir su experiencia! Nos alegra saber que Hugo Durán le brindó un excelente servicio. Le compartiré sus amables palabras. ¡Que disfrute mucho su Mazda y gracias por elegir M’Lady Nissan! Saludos cordiales, Kamil Zlahoda Gerente de Ventas M’Lady Nissan www.mlady.com

July 25, 2026

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En este diler dan un muy buen servicio si ocupas un carro pregunta por Hugo es el mejor para ayudarte More

by gerardomgarcia97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Majka

Jul 27, 2026

M'Lady Nissan responded

Dear Gerardo, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that you received great service and that Hugo Durán was able to help you find the right vehicle. We truly appreciate your recommendation and your kind words about Hugo. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

June 01, 2026

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Love love love this dealership. They’re very helpful and will work with you to find a car that fits your needs. Hugo is amazing and an honest salesman. He doesn’t pressure you like More

by Capriceg1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Majka

Jun 04, 2026

M'Lady Nissan responded

Dear Capriceg1988, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that you love our dealership and that Hugo and Tommy provided such exceptional service. It's great to know that Hugo took the time to listen to your needs, helped you find the right vehicle, and made the process comfortable and pressure-free. We’re also delighted to hear that Tommy was able to make your finance experience a positive one. Providing honest, helpful, and customer-focused service is exactly what we strive for every day. Your loyalty and recommendation mean so much to us. Thank you for trusting M'Lady Nissan with your vehicle purchases, and we look forward to helping you again in the future! If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

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Great experience with Hugo! He truly cares about his customers and goes above and beyond every time More

by emanuelm1250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

M'Lady Nissan responded

Dear Emanuel, Thank you for taking the time to leave us a great review! We're thrilled to hear that you had such a positive experience with Hugo. He truly takes pride in caring for his customers, and it's wonderful to know that his dedication and commitment to going above and beyond made such a strong impression. We appreciate your kind words and are grateful for the opportunity to earn your business. We'll be sure to share your feedback with Hugo and the rest of the team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

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This dealership real help me out get me in a new vehicle after my bankruptcy chapter 7. More

by brian620811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan, Ryan Hummel

May 29, 2026

M'Lady Nissan responded

Dear Brian, Thank you for sharing your experience at M'Lady Nissan! We're honored that Hugo Duran, Scott Ryan, and Ryan Hummel were able to help you get into a new vehicle following your Chapter 7 bankruptcy. We understand that this can be a challenging situation, and we're glad our team was able to assist you and make the process a positive one. Your recommendation means a great deal to us, and we truly appreciate the opportunity to earn your business. We hope you're enjoying your new Nissan and look forward to serving you for many years to come. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 26, 2026

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This dealership was very helpful in finding what I was looking for. They were all super friendly and kind. Any questions you need, they will answer them! More

by benitoguzman14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2026

M'Lady Nissan responded

Dear Benito, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that our team was very helpful in finding exactly what you were looking for and that everyone was friendly and kind throughout the process. It’s great to know that all of your questions were answered and that you felt supported every step of the way. We truly appreciate your recommendation and thank you for choosing M'Lady Nissan. Enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

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I love this place! ! I have bought 3 cars and my 2 daughters and mom also. We trust Hugo the salesman and won’t go any where else. Hugo IS awesome!! More

by yrosado001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear Yrosado001, Thank you for your continued loyalty to M'Lady Nissan! We’re incredibly grateful to hear that you and your family have purchased multiple vehicles from us over the years. It means so much to know that you trust Hugo and continue coming back because of the excellent service he provides. We’re thrilled to hear that Hugo has made such a positive impact on your car-buying experiences and that he continues to take great care of you and your family. Your recommendation and kind words truly mean the world to us! If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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