Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
117 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

5.0

117 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

117 Reviews of Hugo Duran

June 01, 2026

Dealership Rating
Employee Rating

Love love love this dealership. They’re very helpful and will work with you to find a car that fits your needs. Hugo is amazing and an honest salesman. He doesn’t pressure you like More

by Capriceg1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Majka

Jun 04, 2026

M'Lady Nissan responded

Dear Capriceg1988, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that you love our dealership and that Hugo and Tommy provided such exceptional service. It's great to know that Hugo took the time to listen to your needs, helped you find the right vehicle, and made the process comfortable and pressure-free. We’re also delighted to hear that Tommy was able to make your finance experience a positive one. Providing honest, helpful, and customer-focused service is exactly what we strive for every day. Your loyalty and recommendation mean so much to us. Thank you for trusting M'Lady Nissan with your vehicle purchases, and we look forward to helping you again in the future! If you need any further assistance, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

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Employee Rating

Hugo was amazing to work with. Super friendly, honest, and made the whole process easy. I highly recommend him! He helped me buy my new 2026 Nissan Rogue and made the process easy. More

by emanuelm1250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Strohmaier, Kamil Zlahoda

Jun 01, 2026

M'Lady Nissan responded

Dear Emanuel, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Hugo was amazing to work with and that he made the entire process easy, friendly, and transparent. It's great to know that he helped you find the perfect 2026 Nissan Rogue and provided the kind of service that made your purchase enjoyable from start to finish. We also appreciate the opportunity to earn your business and are glad that Brett, Kamil, and the rest of the team could help make your experience a positive one. Your recommendation means a lot to us, and we thank you for choosing M'Lady Nissan. We hope you enjoy every mile in your new Rogue! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

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Great experience with Hugo! He truly cares about his customers and goes above and beyond every time More

by emanuelm1250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

M'Lady Nissan responded

Dear Emanuel, Thank you for taking the time to leave us a great review! We're thrilled to hear that you had such a positive experience with Hugo. He truly takes pride in caring for his customers, and it's wonderful to know that his dedication and commitment to going above and beyond made such a strong impression. We appreciate your kind words and are grateful for the opportunity to earn your business. We'll be sure to share your feedback with Hugo and the rest of the team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

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Employee Rating

I had a very positive experience with the highly professional staff. I particularly recommend Hugo Duran, who provided excellent assistance in locating the items I sought. More

by arlett02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Westermeyer, Ryan Hummel

Jun 01, 2026

M'Lady Nissan responded

Dear Arlett, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that you found our staff to be highly professional and that Hugo Duran provided excellent assistance throughout your vehicle search. It's wonderful to know that Hugo was able to help you find exactly what you were looking for and that your experience with our team met your expectations. We will be sure to share your kind words with Hugo, Drew, Ryan, and the rest of the team. Thank you for your recommendation and for choosing M'Lady Nissan. We truly appreciate your business and hope you enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

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Employee Rating

Hugo Duran is an awesome salesperson I highly recommend going to him for your purchase needs. Very honest and respectful as well as knowledgeable. More

by ROB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hummel

Jun 01, 2026

M'Lady Nissan responded

Dear Rob, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Hugo Duran provided you with such outstanding service. His honesty, respect, and knowledge are qualities we value greatly, and we're glad they helped make your vehicle purchase experience a great one. We truly appreciate your recommendation and your kind words about Hugo. We'll be sure to share your feedback with him, Ryan, and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

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Employee Rating

This dealership real help me out get me in a new vehicle after my bankruptcy chapter 7. More

by brian620811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ryan, Ryan Hummel

May 29, 2026

M'Lady Nissan responded

Dear Brian, Thank you for sharing your experience at M'Lady Nissan! We're honored that Hugo Duran, Scott Ryan, and Ryan Hummel were able to help you get into a new vehicle following your Chapter 7 bankruptcy. We understand that this can be a challenging situation, and we're glad our team was able to assist you and make the process a positive one. Your recommendation means a great deal to us, and we truly appreciate the opportunity to earn your business. We hope you're enjoying your new Nissan and look forward to serving you for many years to come. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 26, 2026

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This dealership was very helpful in finding what I was looking for. They were all super friendly and kind. Any questions you need, they will answer them! More

by benitoguzman14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2026

M'Lady Nissan responded

Dear Benito, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that our team was very helpful in finding exactly what you were looking for and that everyone was friendly and kind throughout the process. It’s great to know that all of your questions were answered and that you felt supported every step of the way. We truly appreciate your recommendation and thank you for choosing M'Lady Nissan. Enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

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Employee Rating

I love this place! ! I have bought 3 cars and my 2 daughters and mom also. We trust Hugo the salesman and won’t go any where else. Hugo IS awesome!! More

by yrosado001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear Yrosado001, Thank you for your continued loyalty to M'Lady Nissan! We’re incredibly grateful to hear that you and your family have purchased multiple vehicles from us over the years. It means so much to know that you trust Hugo and continue coming back because of the excellent service he provides. We’re thrilled to hear that Hugo has made such a positive impact on your car-buying experiences and that he continues to take great care of you and your family. Your recommendation and kind words truly mean the world to us! If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

Dealership Rating
Employee Rating

Best Salesman EVER Very Helpful to me & my mother & our needs of a car. Definitely will recommend him to EVERYONE I know More

by tianawyatt1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear Tiana, Thank you for sharing your amazing experience at M'Lady Nissan! We're thrilled to hear that Hugo was so helpful to you and your mother in finding the right vehicle for your needs. Your kind words and recommendation mean so much to us! We truly appreciate your support and are so glad Hugo provided you with such a positive car-buying experience. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 22, 2026

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Employee Rating

I was up from Mississippi , where I live, visiting family in the area and my friends and family have dealt with Hugo at M'Lady in the past and highly recommended him and yep, they were right , he knows his s More

by mstaben73.ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

M'Lady Nissan responded

Dear mstaben73.ms, Thank you for sharing your wonderful experience at M'Lady Nissan! We're honored that your friends and family recommended Hugo, and we're thrilled to hear that he lived up to those expectations. It’s great to know that Hugo helped you find the right vehicle quickly and made the financing process simple and stress-free. We also appreciate your kind words about our friendly team and clean dealership. Earning the trust of customers visiting from out of state means a lot to us, and we’re so happy Hugo earned another satisfied customer! If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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