Ryan Hummel
Ryan Hummel at M'Lady Nissan

Ryan Hummel

Sales Manager

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
88 Reviews
5.0

88 Reviews

Write a Review

Dealership Experience

13 yrs, 1 mo

Industry Experience

16 yrs, 11 mos

Languages Spoken

English English

88 Reviews of Ryan Hummel

May 31, 2026

Dealership Rating
Employee Rating

Great experience with Hugo! He truly cares about his customers and goes above and beyond every time More

by emanuelm1250
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 01, 2026

M'Lady Nissan responded

Dear Emanuel, Thank you for taking the time to leave us a great review! We're thrilled to hear that you had such a positive experience with Hugo. He truly takes pride in caring for his customers, and it's wonderful to know that his dedication and commitment to going above and beyond made such a strong impression. We appreciate your kind words and are grateful for the opportunity to earn your business. We'll be sure to share your feedback with Hugo and the rest of the team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

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I had a very positive experience with the highly professional staff. I particularly recommend Hugo Duran, who provided excellent assistance in locating the items I sought. More

by arlett02
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran, Drew Westermeyer

Jun 01, 2026

M'Lady Nissan responded

Dear Arlett, Thank you for sharing your positive experience at M'Lady Nissan! We're delighted to hear that you found our staff to be highly professional and that Hugo Duran provided excellent assistance throughout your vehicle search. It's wonderful to know that Hugo was able to help you find exactly what you were looking for and that your experience with our team met your expectations. We will be sure to share your kind words with Hugo, Drew, Ryan, and the rest of the team. Thank you for your recommendation and for choosing M'Lady Nissan. We truly appreciate your business and hope you enjoy your new Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 31, 2026

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Hugo Duran is an awesome salesperson I highly recommend going to him for your purchase needs. Very honest and respectful as well as knowledgeable. More

by ROB
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran

Jun 01, 2026

M'Lady Nissan responded

Dear Rob, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Hugo Duran provided you with such outstanding service. His honesty, respect, and knowledge are qualities we value greatly, and we're glad they helped make your vehicle purchase experience a great one. We truly appreciate your recommendation and your kind words about Hugo. We'll be sure to share your feedback with him, Ryan, and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

May 29, 2026

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This dealership real help me out get me in a new vehicle after my bankruptcy chapter 7. More

by brian620811
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran, Scott Ryan

May 29, 2026

M'Lady Nissan responded

Dear Brian, Thank you for sharing your experience at M'Lady Nissan! We're honored that Hugo Duran, Scott Ryan, and Ryan Hummel were able to help you get into a new vehicle following your Chapter 7 bankruptcy. We understand that this can be a challenging situation, and we're glad our team was able to assist you and make the process a positive one. Your recommendation means a great deal to us, and we truly appreciate the opportunity to earn your business. We hope you're enjoying your new Nissan and look forward to serving you for many years to come. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

April 20, 2026

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I leased my first car from Hugo in 2014 and have since bought 4 brand new cars from MLady. I love that when I go to MLady they all remember me and know that I dont handle making the decision in a rush. Be More

by Tiffany Dzitkowski
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 21, 2026

M'Lady Nissan responded

Dear Tiffany, Thank you so much for your continued loyalty and for sharing your experience with M'Lady Nissan! It truly means a lot to us that you’ve trusted us since 2014 and have now purchased four new vehicles with our team. We’re thrilled to hear that Hugo, Scott, Ryan, and the rest of our team have consistently made you feel comfortable, respected, and never pressured throughout the process. Creating a welcoming environment—especially one where you can take your time and feel confident in your decisions—is exactly what we strive for. Your kind words about being recognized and taken care of each time you visit mean the world to us. We sincerely appreciate your recommendation and look forward to continuing to serve you for many years to come. If you ever need anything, please don’t hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

March 28, 2026

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I had an excellent experience purchasing my car, and a big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me. He t More

by Ashley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran, Ryan Marciciak

Mar 30, 2026

M'Lady Nissan responded

Dear Ashley, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had an excellent car-buying experience and that Hugo Duran played such a big part in making it happen. It’s wonderful to know that Hugo was friendly, professional, and truly focused on helping you every step of the way. Taking the time to answer questions, explain everything clearly, and ensure a smooth and stress-free process is exactly the level of service we strive to provide. We also appreciate you recognizing his patience and attention to detail—it truly makes a difference. Your recommendation means a lot to us, and we’re proud to have Hugo on our team. Congratulations on your new Nissan! If you need anything at all, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 06, 2026

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I can’t say enough about M’Lady Nissan. This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in More

by rosiog082478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

M'Lady Nissan responded

Dear rosig082478, Thank you so much for your continued loyalty and for sharing such a wonderful review! We are truly honored that this is your 5th vehicle purchased with us at M’Lady Nissan. That means more to us than we can say. We’re thrilled to hear that Hugo Duran continues to provide you with kind, professional, and attentive service. He truly cares about his customers, and your recommendation speaks volumes. We also appreciate the recognition of our team members who helped make your experience a great one. Your trust and recommendation mean everything to us. If you ever need anything at all, please don’t hesitate to reach out. Thank you again for choosing M’Lady Nissan—we look forward to many more years of working with you! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

November 28, 2025

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Eddie Colville This was the simplest & easiest time buying a car. My husband had surgery on his foot & couldn’t walk without a walker. The guys wheeled him around in a roller chair & made the whole pro More

by Fruamy2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Colville

Nov 29, 2025

M'Lady Nissan responded

Dear Fruamy, Thank you for sharing your experience at M'Lady Nissan! We're so glad to hear that Eddie Colville and Ryan Hummel made the car-buying process simple and easy, especially under challenging circumstances. It means a lot to us that they were able to accommodate your husband and make everything more comfortable for you both. Your kind words and recommendation are greatly appreciated. If you need anything in the future, we’re here to help. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 24, 2025

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I wanted to highlight the exception client first attitude of Mr Eddie Colville. His attention to detail, walking my wife and I through all the pros and cons of our ultimate purchase was the best car buying More

by sam.bakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Colville

Nov 29, 2025

M'Lady Nissan responded

Dear Sam, Thank you for taking the time to share such a thoughtful review! We're thrilled to hear that Eddie Colville and Ryan Hummel provided you and your wife with the best car-buying experience you've ever had. Eddie's client-first approach and attention to detail truly make him an invaluable part of the M'Lady team. We’re honored to have earned your trust and recommendation. If there's anything you need down the road, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 22, 2025

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Employee Rating

I’ve been dealing with Eddie Colville for 15 years. He is amazing!! Go see him!! More

by barb343
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Colville

Nov 24, 2025

M'Lady Nissan responded

Dear Barb, Thank you for your incredible loyalty over the past 15 years! It’s wonderful to hear that Eddie Colville has consistently provided you with amazing service. We’re lucky to have him on our team, and even luckier to have customers like you who continue to come back and share such kind words. We truly appreciate your trust and recommendation—thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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