Ryan Marciciak | Page 2

M'Lady Nissan responded

Dear Nadia, Thank you so much for taking the time to share your fantastic experience at M'Lady Nissan! We’re thrilled to hear that Hugo Duran made your car-buying journey from Wauconda smooth and enjoyable. His dedication to truly listening and guiding customers through the process is something we’re very proud of! And we couldn’t agree more about Ryan—he’s a key part of what makes our service department so strong. We’re glad he could provide you with the insight and care you needed. Thank you for your high praise and recommendation. We’re grateful to have earned your trust and look forward to seeing you again! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Nicholas, Thank you for your fantastic review and for being such a loyal part of the M'Lady Nissan family! We're truly grateful that you've chosen us for your 7th vehicle purchase here and 8th Nissan overall—that’s an incredible milestone. It's wonderful to hear that Eddie Colville made your experience another great one. We appreciate your trust and support, and we look forward to continuing to serve you for many years to come! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Sharon, Thank you for your continued support and for sharing your experience at M'Lady Nissan! We're so glad to hear you've purchased multiple vehicles from us and that you've enjoyed the added bonus of free oil changes. It’s also great to know your service experience has been smooth and issue-free. We truly appreciate your loyalty and look forward to helping you with all your future automotive needs! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Greg, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Eddie Colville takes good care of you with sales and that our service department treats you like family and has earned your trust. Your satisfaction means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Olive91800, Thank you for sharing your wonderful experience at M'Lady Nissan! We're delighted to hear that George Vazquez made you feel comfortable and provided professional service. We're also glad to know that Tommy in finance and Peter in the service department contributed to your positive experience. It's fantastic to hear that this was your third vehicle purchased from us and that you plan to return in the future. Your continued trust and satisfaction mean a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Thank you for your loyalty and for sharing your positive experience, Rob! We're thrilled to hear that you've had great experiences working with Eddie for your car purchases. Providing upfront and transparent service is essential to us, and we're glad that Eddie has consistently delivered on that front. We'll be sure to pass along your compliments to Scott in the Service Department as well. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience, Daniel! We're delighted to hear that Eddie Colville provided you with efficient and easy leasing service for your new vehicle. At M'Lady Nissan, we aim to make the car leasing process smooth and hassle-free for our customers. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your recommendation! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan

M'Lady Nissan responded

Dear Jim, Thank you for your continued loyalty to M’Lady Nissan and for sharing your experience with us. We're delighted to have had the opportunity to assist you with the purchase of your third car from our dealership. Providing great customer service, whether it's during purchases, repairs, or follow-ups, is our commitment to every customer. We truly appreciate your ongoing trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Hello Kdawg, Thank you for your continued trust and loyalty! We're delighted to have served you for the purchase of your third vehicle at M'lady, and we appreciate your kind words about our team, service, and pricing. We're committed to providing you with excellent experiences every time you visit us, and we look forward to many more opportunities to assist you in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Hello Karen, We're truly honored to have been your choice for purchasing your last 5 cars, including your most recent 2024 Nissan Altima at M’Lady Nissan. Your loyalty and trust in our dealership mean a lot to us. It's wonderful to hear that each of your experiences has been great, and we're delighted to know that Anthony was a wonderful salesperson for you. We strive to provide excellent service and make every visit special for our valued customers like you. If you ever need assistance with anything in the future, have questions, or want to explore more options, please feel free to reach out. We're here to serve you, and we look forward to continuing to exceed your expectations. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014