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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 5

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
136 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

7 yrs

Languages Spoken

English English

4.9

136 Reviews

Write a Review

136 Reviews of Russell Karli

January 30, 2026

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Employee Rating

We recently moved closer to Conroe, but I had to return to your dealership and your service tech, Russell. because I appreciate your great service and communication! More

by DEBBS104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for making the drive back to see us! We truly appreciate your loyalty and are glad to hear Russell’s great service and communication made the trip worthwhile. We look forward to continuing to take care of you at Bryan College Station Toyota! Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2026

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Employee Rating

Tony is always amazing to work with! I cannot express enough how well he takes care of me and my car needs when I come to Toyota. He helps to relate what is happening in a way I can und More

by EMILYKETTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers, Manny Lopez

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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for the great feedback! We’re so happy to hear Tony continues to take such great care of you and makes everything easy to understand. We truly appreciate your trust in Bryan College Station Toyota and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

January 28, 2026

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Employee Rating

This dealership and those that work there are professional and courteous . I would recommend them. More

by 5rhope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear our team provided professional and courteous service. We appreciate your recommendation and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2026

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Employee Rating

The Dervice Department does a very good job. This supports the idea of buying a new automobile from the Sales Dept. More

by KINGFISH087644
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the Service Department provides reliable support, reinforcing your confidence in purchasing from our Sales team. We appreciate your trust and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

January 22, 2026

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Employee Rating

$139 for oil change and tire rotation. Pretty good value these days. Didn’t have to wait long. Russ is a good advisor and was professional and courteous. I will go back when the time c More

by rdlasater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russ provided professional and courteous service, and that you found the value and wait time satisfactory. We look forward to assisting you again when you return. Customer Relations Manager customerservice@purdygroupusa.com

January 21, 2026

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Incredibly professional experience and personnel. ..Courteous, prompt, and excellent explanation about the status of my car! More

by VICKIGIBSON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are pleased to hear our team provided a professional and courteous experience with clear communication about your vehicle. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 19, 2026

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very polite honest knowledgeable straight forward clear inquisitive caring thoughtful curious agreeable sensible hardworking thorough More

by DOUGKINGMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Jan 21, 2026

Bryan College Station Toyota responded

Thank you for this thoughtful review! We truly appreciate you taking the time to highlight these qualities—our team works hard to provide exactly this kind of experience. We look forward to serving you again!

January 09, 2026

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Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Abagail Mojica, Heather Beran, Dustin Holifield

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Jan 27, 2026

Bryan College Station Toyota responded

We really appreciate you taking the time to share this! It’s great to hear our team’s kindness and understanding made your experience a positive one. Thank you for choosing Toyota!

January 05, 2026

Dealership Rating
Employee Rating

Russell was quick to respond and easy to work with. The vehicle has been running great! More

by Markamc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 27, 2026

Bryan College Station Toyota responded

We’re glad to hear Russell made everything smooth and that your vehicle is running perfectly! Thanks for taking the time to share your experience—we appreciate your trust and look forward to helping you again in the future.

January 03, 2026

Dealership Rating
Employee Rating

Very much responsible and happy for the service. Thank you very much once again russel. More

by sndpreddy.iict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

Print
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear you’re happy with the service. Russell appreciates your thanks and looks forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

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