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Russell Karli

Overview Reviews (112) Inventory (262)

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Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8

112 Reviews

Overview Reviews (112) Inventory (262)

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English

4.8

112 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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112 Reviews of Russell Karli

April 01, 2026

Dealership Rating

Employee Rating

Always make the experience quick and easy! Staff is always very accommodating and welcoming making sure what you need is accomplished! Staff is always very accommodating and welcoming making sure what you need is accomplished! More

by dominiquewitherspoon22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Haley McCulley, Nikki Bordallo, Justin Birdwell

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Apr 01, 2026 -

Bryan College Station Toyota responded

Thank you for sharing your positive experience. It’s great to know our team provided welcoming and efficient service on your Toyota Camry. We look forward to assisting you again.

April 01, 2026

Dealership Rating

Employee Rating

Cordial, efficient and carefully explained process. Was introduced to layout of dealership and made to feel welcome. Will definitely use them for all my car's needs. Was introduced to layout of dealership and made to feel welcome. Will definitely use them for all my car's needs. More

by marshaadamson42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2026 -

Bryan College Station Toyota responded

We’re delighted to hear our friendly, efficient service and facility overview made you feel at home. Thank you for trusting us with your Lexus RX 450h. We look forward to supporting all your vehicle needs.

April 01, 2026

Dealership Rating

Employee Rating

Efficient. Quick. Fresh water bottle left in the car quiet waiting room. Friendly clean most pleasant. Quick. Fresh water bottle left in the car quiet waiting room. Friendly clean most pleasant. More

by JANETQM44

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Apr 01, 2026 -

Bryan College Station Toyota responded

Thank you for recognizing our efficient service and quick turnaround. We’re glad the quiet waiting area, bottled water, and clean environment made your visit pleasant. We look forward to assisting with your Toyota RAV4 again.

March 25, 2026

Dealership Rating

Employee Rating

Actually it’s the service advisors and in my case Tony Rogers that keeps me returning. I appreciate that when I bring my car in for service they don’t just service the one item that I brought the car in Rogers that keeps me returning. I appreciate that when I bring my car in for service they don’t just service the one item that I brought the car in for but do a wellness check on many other items. And this is why I continue to return to the dealership. More

by sheila.trumps

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Rogers

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Mar 25, 2026 -

Bryan College Station Toyota responded

It’s great to hear Tony’s attention to detail and wellness checks encourage your return. We’re glad your Toyota Highlander receives that comprehensive care. Thank you for your continued trust.

March 22, 2026

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Employee Rating

We have always liked BSC Toyota. The service is amazing! The people are kind and understanding! The service is amazing! The people are kind and understanding! More

by ROBIN.JANTZEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Birdwell

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Mar 22, 2026 -

Bryan College Station Toyota responded

Thank you for choosing us for your Toyota service. We’re glad the team’s kindness and understanding stood out during your visits. We look forward to assisting you with your Toyota again.

March 13, 2026

Dealership Rating

Employee Rating

Russ preformed outstanding service. He was very helpful to me and kept me informed! He should get a raise! He was very helpful to me and kept me informed! He should get a raise! More

by Kate Rabe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 13, 2026 -

Bryan College Station Toyota responded

We appreciate you recognizing the outstanding service Russell provided on your Lexus GX 470. It’s great to hear he kept you informed and was so helpful throughout your visit. Thank you for sharing!

March 11, 2026

Dealership Rating

Employee Rating

The service I received was professional, the cost was affordable, and the work performed was done in a timely manner. affordable, and the work performed was done in a timely manner. More

by jaredr369

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2026 -

Bryan College Station Toyota responded

We’re glad the professional service on your Toyota Sienna met your expectations. It’s great to hear Russell and our team completed the work promptly and at an affordable price. Thank you for the five-star rating!

March 03, 2026

Dealership Rating

Employee Rating

Everyone was knowledgeable, caring snd efficient. Kept me informed as to what was happening.and how long each step would be. Kept me informed as to what was happening.and how long each step would be. More

by kalyn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2026 -

Bryan College Station Toyota responded

We appreciate you sharing your positive service experience with Russell and our team, and we’re glad they kept you informed during each step of your Toyota Venza maintenance. It’s great to hear their expertise and care made the process efficient and clear. We look forward to helping you again.

March 02, 2026

Dealership Rating

Employee Rating

Toyota is a wonderful dealership. I’ve been buying vehicles from them for a very long time time. I’ve been buying vehicles from them for a very long time time. More

by ROBINBEDDARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Manny Lopez, Heather Beran, Dustin Holifield

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Mar 02, 2026 -

Bryan College Station Toyota responded

Your longtime loyalty means a lot to us. Manny and our team appreciate your trust and look forward to assisting you again with any Toyota needs. Thank you for sticking with us.

February 23, 2026

Dealership Rating

Employee Rating

Easy to schedule and quality work. Russ offers amazing customer service with each visit. I appreciate the conservative approach with car repairs and maintenance. Russ offers amazing customer service with each visit. I appreciate the conservative approach with car repairs and maintenance. More

by GOSA1010

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2026 -

Bryan College Station Toyota responded

Thank you for sharing your experience. We’re glad scheduling was easy and that Russell’s service stood out. We appreciate your trust in our careful approach to your Toyota’s maintenance.

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