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Russell Fox
Russell Fox at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Russell Fox

Parts Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
15 Reviews

Dealership Experience

33 yrs, 2 mos

Industry Experience

33 yrs, 2 mos

4.9

15 Reviews

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15 Reviews of Russell Fox

October 22, 2025

Dealership Rating
Employee Rating

It’s the best Dealership experience I have ever had every time!! The sales staff is top notch! Karen Patterson is an amazing sales woman and knew her stuff!! Mike Wheat is my normal sales guy and he is off t More

by mycowmoos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Mike Wheat, Bryan Stanley, Mark Sanders, Sam Lara , Jeff Morris and Maxter Cooper

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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! I'm overjoyed to hear that you consistently have the best dealership experience at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know that Karen, Mike, and Bryan have made such a positive impact on your visits. I appreciate your kind words about our team and the renovations as well. We strive to provide a top-notch experience and are grateful for your support. We look forward to seeing you again for your next ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 18, 2025

Dealership Rating
Employee Rating

James Woods is a class act,give good service all the time I recommend them More

by xmarine82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and glad to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 30, 2025

Dealership Rating
Employee Rating

Repair was quick and returned promptly will take future repairs at James Wood. Friendly and caring More

by RWPARKER1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Bryan Stanley, Mark Sanders

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Aug 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that your repair was quick and that you felt cared for during your visit to James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any future repairs and appreciate your trust in us. See you next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 25, 2025

Dealership Rating
Employee Rating

My dealer representative, Clay Estes was very good and kept in contact with me. He went out of his way and extra duty because I bought a cab and chassis and it took a while to get the utility body on, whi More

by candhplumbingllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Jeff Morris

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Aug 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about Clay Estes and am so happy to hear that he provided you with exceptional service during your purchase of the cab and chassis. At James Wood Chevrolet Buick GMC Decatur, we strive to go above and beyond for our customers, and it's great to know that Clay's efforts made a positive impact on your experience. We hope you enjoy your new truck, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2025

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Employee Rating

I have over thirty years with this dealership, their service has been the reason for choosing this dealership. More

by JRSBSS4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Shawn Hooe, Bryan Stanley

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Aug 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 02, 2024

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Employee Rating

Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, James Love, Dustin Stachowiak, Jose Martinez, Mark Sanders, Jennifer Westerlund, Matt Smith

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Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 30, 2024

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Employee Rating

The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Starla Johnson, Bryan Stanley, Jennifer Westerlund , Beau Bell

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Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 22, 2024

Dealership Rating
Employee Rating

I was impressed with the salesman when I bought the truck. I have been well taken care of when I have gotten service also. More

by RANGERONEYANDDIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon East, Starla Johnson, Shawn Hooe, James Love , Beau Bell, Krystal Gipson

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Nov 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with our salesman during your truck purchase and that our service team has continued to take great care of you. At James Wood Chevrolet Buick GMC Decatur, I strive for excellence in both sales and service. I look forward to seeing you again for your future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

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Employee Rating

Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service More

by CLINT.STORMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, David Stokes, James Love, Dustin Stachowiak , Zach Rhine

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Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear you had a positive experience with our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your recognition of our pricing and service as well. If you have any further needs or questions, feel free to reach out to me. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 25, 2024

Dealership Rating
Employee Rating

Awesome as always. Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. Al More

by martyvaldez1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr, Nick Huff, Shawn Hooe, Jose Martinez , Zach Rhine

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Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Zach and Russell made a positive impact with their knowledge and professionalism. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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