Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander | Page 3

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
86 Reviews
4.5

86 Reviews

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86 Reviews of Rufus Alexander

October 24, 2025

Dealership Rating
Employee Rating

Service was ok but disappointed I couldn’t have the free car wash that had previously been standard. Also used to get a check of future items that may be needed. More

by lfahnestock02
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

October 22, 2025

Dealership Rating
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They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion More

by charahall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 22, 2025

Dealership Rating
Employee Rating

Clean and spacious facility. People-friendly staff. Very up-to-date with systems and knowledge More

by jjroddy6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

They could not complete the inspection or do the tire rotation because they could not find the wheel lock key. The next day I opened the glove compartment and it was sitting there in plain view. My oil c More

by mmaclam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 28, 2025

Dealership Rating
Employee Rating

Great job! Fast service! Got estimate in a timed manner which was fast. Everyone that I talked to was extremely helpful. More

by millerli3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

August 25, 2025

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Employee Rating

Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

August 11, 2025

Dealership Rating
Employee Rating

Hi I like work you did my Toyota I am very happy I thank you More

by farahsamatar12345
Service Price Transparency
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Recommend Dealer
Yes

July 31, 2025

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Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
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Recommend Dealer
Yes

July 28, 2025

Dealership Rating
Employee Rating

Even when I bought our toyota in other dealer , the poeple here if professional and the Spanish language is the key for us . More

by Carlos
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rodock, Mindy Hill

July 19, 2025

Dealership Rating
Employee Rating

They got oil all over my drivers side inside door, I had to clean it off. They spilled oil onto my underhood. Expected way better. More

by gnec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza, Maggie Arnold

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