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Rose Rodriguez
Rose Rodriguez at Big Star Hyundai

Rose Rodriguez

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

5.0
8 Reviews
5.0

8 Reviews

Write a Review

8 Reviews of Rose Rodriguez

August 11, 2025

Dealership Rating
Employee Rating

Rose did a great job with my purchasing process. She was very helpful and professional. More

by kritty012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 12, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

August 09, 2025

Dealership Rating
Employee Rating

We had an excellent experience and were provided great service. We definitely recommend to friends and family. More

by JAYR.LUNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby , Micheal Southern

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Aug 11, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 31, 2025

Dealership Rating
Employee Rating

The sales & finance team were wonderful. Everything was handled very well and seamlessly. Highly recommend. More

by kritty012
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 31, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 31, 2025

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Employee Rating

Well I presented to you folks a 60 month deal you had to beat. And you folks still did numbers at 72 months. Had taken plates from my car and also deactivated blue link on my car without being able to purch More

by lkmm1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arnaldo Perez, Tim Vining

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Aug 01, 2025

Big Star Hyundai responded

Thank you for your feedback. We're sorry to hear that your experience with us was disappointing. We understand your frustration. We strive to provide competitive offers and a smooth customer experience, and it's clear we fell short in your case. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

July 15, 2025

Dealership Rating
Employee Rating

Very friendly, quick to help and knowledgeable. Even checked back to see if all was okay. More

by Lorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby, Mark Diaz

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Jul 17, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 10, 2025

Dealership Rating
Employee Rating

I had a great experience with Rose. The dealership itself was nice and clean. I would have appreciated more privacy though. There were customers sitting close by who could possible see More

by hollygodeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Muller, Brandon Sandoval , zzChris zzRussell

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Jul 10, 2025

Big Star Hyundai responded

Thank you for your review and your business. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

March 18, 2025

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Employee Rating

Great sales person and understands customer desire! Able to persuade mgr for customer looks for the same quality for the services after sales More

by denny.karmeil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval, Amanda Hernandez , zzChris zzRussell

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Mar 18, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 04, 2025

Dealership Rating
Employee Rating

Everyone is great! I would refer my family and friends to big star hundia. See ya soon! More

by 1985shatoyaadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirby , Mark! is awesome!

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Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

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