Ron Gay
Ron Gay at Jim Ellis Buick GMC Mall of GA
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Ron Gay

Service and Parts Director

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.8
96 Reviews

Dealership Experience

32 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Languages Spoken

English English

4.8

96 Reviews

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96 Reviews of Ron Gay

December 14, 2024

Dealership Rating
Employee Rating

Service and communication were good. Service writer was knowledgeable and the service manager explained the recall. More

by JIMSCHAECHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2024

Dealership Rating
Employee Rating

Visit was efficient and professional. Dropped us off at Mall of GA while doing the repair. Picked us up when they were finished. More

by BUTCH623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Nick Rose

Dec 05, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

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Employee Rating

Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

Dealership Rating
Employee Rating

Ordered custom truck and it’s awesome took it in for service they were prompt More

by The beast
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

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Employee Rating

Literally everything you need from a service department. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

Dealership Rating
Employee Rating

My experience was excellent and an employees are very helpful and courteous. Thanks Aaron Hawkins More

by ahawkinsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

November 01, 2024

Dealership Rating
Employee Rating

Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

August 23, 2024

Dealership Rating
Employee Rating

James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin More

by Courtney S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

June 12, 2024

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Employee Rating

Great customer service and great workers they were fast and efficient! I will be back for my next servvice More

by JMEDINA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Kim South

Jun 19, 2024

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 06, 2024

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Employee Rating

Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem More

by ANGELW33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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