Rolando Pardo
Rolando Pardo at Williamson Buick GMC

Rolando Pardo

Service Manager

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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3.8
98 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

27 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

3.8

98 Reviews

Write a Review

98 Reviews of Rolando Pardo

May 23, 2025

Dealership Rating
Employee Rating

They are incompetent at best. Their manager Rolando is very dishonest and does not take interest in poor work. More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez, John Varela

May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution. You may contact me at your earliest convenience at janelysp@wagmiami.com.

May 23, 2025

MATEOMAYKEL responded

I was there 5 time and my experience was always of a complete disregard for clients.

March 18, 2025

Dealership Rating
Employee Rating

Parking is horrific, service is terrible, follow up is nonexistent and I distrust the level of competency on the part of the technicians. A very negative experience all the way around More

by Bea
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephanie Reyno

Apr 03, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience and truly appreciate your feedback—it helps us identify areas where we need to improve. We’ll make sure to address these concerns to provide better service in the future.

March 13, 2025

Dealership Rating
Employee Rating

Excellent service. From the service manager to the valet they go above and beyond to make your experience exceptional. More

by aidal661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Apr 03, 2025

Williamson Buick GMC responded

We’re overjoyed to know you were happy with our service—thank you for sharing!

February 19, 2025

Dealership Rating
Employee Rating

I have take my Denali 2500 , 2024 5 times for the same issue and have NOT been resolve , at this point I don’t know what to do , and I’m afraid that nobody cares for my problem More

by mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 05, 2025

Dealership Rating
Employee Rating

I recommend the dealer in special Tony ,he fixed my car , he is professional and do good work thank you More

by JULIOLEAL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Manuel Mundo

January 04, 2025

Dealership Rating
Employee Rating

Horrible service department, kept my truck for 6 weeks, then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for an More

by MGONZA4992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Loero, Stephanie Reyno

January 04, 2025

Dealership Rating
Employee Rating

Tony Martinez is a knowledge individual that always takes the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfo More

by TMOREJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
Employee Rating

Good is service reserve the advisor Erik was the best service another advisor was different More

by Lgkez1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2024

Dealership Rating
Employee Rating

Very happy with the service received and the way Julio and Rolando took cade of the car. More

by ROSIE841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio

March 30, 2024

Dealership Rating
Employee Rating

Best service dept in Miami, they treat you like family. They care about your concerns.. Couldn’t ask her better team. The service is exceptional. Tony Martinez Is an amazing service advisor and the servi More

by aidal661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

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