Edgar Lacayo

Service advisor Mike McKesson ALWAYS goes above and beyond making me feel like a valued customer and on point on service needed beyond making me feel like a valued customer and on point on service needed More

by MSLILLY2 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ Williamson Buick GMC truly went above and beyond for my family during an extremely stressful situation. We were returning home from a family vacation in the Florida Keys when my 2024 GMC, with on for my family during an extremely stressful situation. We were returning home from a family vacation in the Florida Keys when my 2024 GMC, with only 32,000 miles, suddenly displayed a message telling me to put the truck in neutral. It would not start again, leaving us stranded on the side of the Florida Turnpike. Martin, the dealership’s driver, picked up my wife and our three children and made sure they reached the rental-car location before it closed. The dealership also helped us find the closest hotel. Their service department quickly diagnosed the problem, ordered the necessary part, and repaired my truck first thing Monday morning. Michael, the Service Manager, made sure everything was handled quickly and professionally. I am extremely grateful to Michael, Martin, and the entire Williamson team for treating my family with kindness and urgency when we needed help most. Unfortunately, I cannot say the same about GMC itself. More than a week later, I am back home in the Tampa area and still have not been reunited with my truck. After experiencing these problems with a 2024 vehicle with only 32,000 miles, along with GMC’s poor handling of the situation, I seriously question whether I would ever buy another GMC. However, I would absolutely purchase a vehicle from Williamson. The dealership did everything it could to help my family, and its outstanding service deserves five stars. More

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Buick stands out for generally professional customer service, moderate wait times, and knowledgeable advisors dedicated to clearly explain the required maintenance. service, moderate wait times, and knowledgeable advisors dedicated to clearly explain the required maintenance. More

by yanaisa1986 Verified Customer Verified Customer

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As always the service at Williamson is top notch. From the time I arrive to the time I get my car back. From the time I arrive to the time I get my car back. More

by RICHARD95 Verified Customer Verified Customer

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Service department is always amazing. Top down best in Miami. Tony and Roli take care of me and my cats like of it was their own. Top down best in Miami. Tony and Roli take care of me and my cats like of it was their own. More

by RICHARD95 Verified Customer Verified Customer

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Muy bueno,buen trato y solución a tu problema del carro,un personal por excelencia carro,un personal por excelencia More

by MAHOGANYJONES25 Verified Customer Verified Customer

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A great facility to get your vehicle repaired and excellent technicians that know what they're doing. excellent technicians that know what they're doing. More

by blacklionking.vs Verified Customer Verified Customer

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My Buick Envision had to go back to the repair shop once again on Monday, December 8th, due to software problems and a faulty tire pressure sensor. Today, the 15th, I was able to pick up the vehicle, which again on Monday, December 8th, due to software problems and a faulty tire pressure sensor. Today, the 15th, I was able to pick up the vehicle, which is now repaired. I would like to express my gratitude to Mr. John Varela, Service Consultant, who at all times provided professional, technical, and extremely courteous service. I also want to commend the work of the technicians who successfully repaired the problem with my car. For all of the above, I reaffirm the excellent service provided by Williamson Buick GMC. More

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The reason I continue to buy GMC from Williamson is the Service Department and the Sales Department that treat me like family. Service Department and the Sales Department that treat me like family. More

by RICHARD95 Verified Customer Verified Customer

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Exceptional service and customer satisfaction beyond reproach compared to other dealerships that I've dealt with. reproach compared to other dealerships that I've dealt with. More

by blacklionking.vs Verified Customer Verified Customer

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