Tony Martinez

⭐⭐⭐⭐⭐ Williamson Buick GMC truly went above and beyond for my family during an extremely stressful situation. We were returning home from a family vacation in the Florida Keys when my 2024 GMC, with on for my family during an extremely stressful situation. We were returning home from a family vacation in the Florida Keys when my 2024 GMC, with only 32,000 miles, suddenly displayed a message telling me to put the truck in neutral. It would not start again, leaving us stranded on the side of the Florida Turnpike. Martin, the dealership’s driver, picked up my wife and our three children and made sure they reached the rental-car location before it closed. The dealership also helped us find the closest hotel. Their service department quickly diagnosed the problem, ordered the necessary part, and repaired my truck first thing Monday morning. Michael, the Service Manager, made sure everything was handled quickly and professionally. I am extremely grateful to Michael, Martin, and the entire Williamson team for treating my family with kindness and urgency when we needed help most. Unfortunately, I cannot say the same about GMC itself. More than a week later, I am back home in the Tampa area and still have not been reunited with my truck. After experiencing these problems with a 2024 vehicle with only 32,000 miles, along with GMC’s poor handling of the situation, I seriously question whether I would ever buy another GMC. However, I would absolutely purchase a vehicle from Williamson. The dealership did everything it could to help my family, and its outstanding service deserves five stars. More

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As always the service at Williamson is top notch. From the time I arrive to the time I get my car back. From the time I arrive to the time I get my car back. More

by RICHARD95 Verified Customer Verified Customer

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Service department is always amazing. Top down best in Miami. Tony and Roli take care of me and my cats like of it was their own. Top down best in Miami. Tony and Roli take care of me and my cats like of it was their own. More

by RICHARD95 Verified Customer Verified Customer

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Todo muy bien en atención y calidad , profesionales cmo siempre recomendado sin dudas al mejor nivel siempre recomendado sin dudas al mejor nivel More

by ERNESTOARIAS79 Verified Customer Verified Customer

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Roadside assistant was great, very prompt response! I'm very pleased. Everyone at the service department was professional, especially my service writer Mr. Ortega. Keep up the good work! I'm very pleased. Everyone at the service department was professional, especially my service writer Mr. Ortega. Keep up the good work! More

by DEPENDABLEEXTERMINATORS Verified Customer Verified Customer

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Are very professional. They are very kind to customers and very explanatory of any problems that may arise, giving you the best solution. They are very kind to customers and very explanatory of any problems that may arise, giving you the best solution. More

by josellanio Verified Customer Verified Customer

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Muy buena atención y conforme con el trabajo que realizaron los recomiendo 100 por ciento gracias realizaron los recomiendo 100 por ciento gracias More

by RODRIGUEZDANKA Verified Customer Verified Customer

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Muy bueno,buen trato y solución a tu problema del carro,un personal por excelencia carro,un personal por excelencia More

by MAHOGANYJONES25 Verified Customer Verified Customer

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The only thing I can to say is that my truck was 41 days to be repair and was diagnosticed in the first day. No excuses for that kind of dalay. to be repair and was diagnosticed in the first day. No excuses for that kind of dalay. More

by Jose Alvarado Verified Customer Verified Customer

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Williamson Cadillac is my go to dealer for GM service. I have been satisfied with their service and they will even provide loaner, if available. I have been satisfied with their service and they will even provide loaner, if available. More

by SAPERRET Verified Customer Verified Customer

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