Roger Prentiss
Roger Prentiss at Otto Cadillac
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Roger Prentiss

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
167 Reviews
4.9

167 Reviews

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167 Reviews of Roger Prentiss

November 13, 2024

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Employee Rating

The dealership is great, especially the woman in a lobby who greets you. She is a great person More

by alnitecop125
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2024

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Amazing staff, friendly and knowlegable. Bill McLean always makes us feel like our vehicle is his top priority. More

by juney2kmom
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Recommend Dealer
Yes

October 22, 2024

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I have been coming to Otto for years. I am always treated with great respect and courtesy. The very best dealership I have ever dealt with.. More

by mjegolfman2
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 22, 2024

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Clean dealership excellent communication skills by the service managers that I observed talking to other customers while I was there and myself. I drove 135 miles each way to this dealership because I was More

by Pmmp
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Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 21, 2024

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Fast, courteous service. Will definitely be back for all my service needs and my next Cadillac. More

by Richard Elwyn
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Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Bill McLean, Amber Young, Deanna Budhoo , Yoemans in sales. Very knowledgeable in helping me look at the newer styles

October 18, 2024

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Amber was very knowledgeable and the service was quick. I was updated every 1/2 hour and the waiting area was comfortable , clean and refreshments were made available to me. Thank you for a job well done. More

by nickybreiner@yahoo.com
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Recommend Dealer
Yes

October 18, 2024

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A plus service and amber and bill are great part of Otto . Cadillac. Ciao from the village pizzeria. More

by joepizzaboss
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Recommend Dealer
Yes

October 16, 2024

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The service department here is the best I’ve ever dealt with - friendly, helpful, efficient! I know my car will be done right here, too. I have full confidence in the mechanics’ expertise. More

by mlk1010
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Recommend Dealer
Yes

October 12, 2024

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This dealership is so friendly. I love coming here. They have me sold on Cadillac. More

by littlepinkcottage.aidonebergin
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Recommend Dealer
Yes

October 06, 2024

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Everything went as planned and truck came out perfect. I would highly recommend Otto for for vehicles More

by eds_repair
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Recommend Dealer
Yes
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