Roger Prentiss
Roger Prentiss at Otto Cadillac
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Roger Prentiss

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
206 Reviews
4.8

206 Reviews

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206 Reviews of Roger Prentiss

May 04, 2025

Dealership Rating
Employee Rating

They are always helpful and professional, when automobile that l purchased from another dealership was inot there for me, they were. They were great. More

by ginam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young, Kelly Jo Wisler

April 27, 2025

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Employee Rating

Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2025

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Employee Rating

From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat More

by Nysp960
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

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I wish it hadn’t taken me so long to find Otto Cadillac! ! I can’t say enough great things about this dealership and service center. They are honest, friendly, accommodating, and professional. I will stay w More

by samgazzillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 28, 2025

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Great service, easy to deal with. So far we are very happy. The car is absolutely perfect!! More

by chandley977
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

March 28, 2025

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Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More

by jeff@thefrasercompanies.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 25, 2025

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I called the service center and they “squeezed me in” that every day. I had trouble with one of the rear windows not operating properly. While I waited and they’re very comfortable waiting area the techn More

by xcskiingdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young, Kelly Jo Wisler , Ryan and Declan and Nelson

March 21, 2025

Dealership Rating
Employee Rating

Excellent service, treats customers like family. Great dealership to work with and a great experience. More

by tr.golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

March 09, 2025

Dealership Rating
Employee Rating

Excellent service, prompt, and efficient. Service personnel were very pleasant and helpful. Auto Returned cleaned inside and outside. More

by prodmachtool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

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