Roger Prentiss

I can always count on Roger to get the problem identified and solved even when it is complicated and solved even when it is complicated More

by saratoga35@aol.com Verified Customer Verified Customer

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I am thoroughly disgusted with Cadillac. I was charged $234 for nothing-outragious charges and no fix my car voltage is 15.4 volts steady and I am told " that's normal". Well, I don't believ I was charged $234 for nothing-outragious charges and no fix my car voltage is 15.4 volts steady and I am told " that's normal". Well, I don't believe that. Testing the battery was not the issue, I believe troubleshooting should start with connections and signal path, from the battery sensor connector to the back, to the ecm and the regulator. More

by dkhavnen1 Verified Customer Verified Customer

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Excellent service and professional treatment continue please see you next time for the same reason please see you next time for the same reason More

by guven Verified Customer Verified Customer

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Great people and company. They are very accommodating and always communicates any additional needed work before they attempt to work on that additional work with an approval f They are very accommodating and always communicates any additional needed work before they attempt to work on that additional work with an approval from you. Will always pick this dealership! More

by mpomaa27 Verified Customer Verified Customer

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This is a premier dealership. You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! More

by TOBY.RABENBURG Verified Customer Verified Customer

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Outstanding service on my vehicle and service personnel (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. (Amber) is fantastic. I was kept informed of what was happening with my car, and the cost of the service was explained. More

by TOBY.RABENBURG Verified Customer Verified Customer

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Positive attitude from everyone. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. Enjoyable experience. Expert mechanics, time allotted sufficient. First time.with Otto. More

by CAPSTRAW1950 Verified Customer Verified Customer

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Great friendly service. They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for They went out of their way to take care of our problems. They made us feel they genuinely cared for our business. We will definitely return there for any future purchase and services. I would highly recommend Otto Cadillac. More

by XLR Verified Customer Verified Customer

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Very timely when I got there very courteous. Very honest and very willing to accommodate with a card to use while mine to be worked on Very honest and very willing to accommodate with a card to use while mine to be worked on More

by Lynniebell Verified Customer Verified Customer

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Always a great experience. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. Appreciate the great customer service buying a new vehicle. 12 years with Otto and counting. Steve Lamon is the man. 5 vehicles to date. More

by Jeff Fraser Verified Customer Verified Customer

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