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Ian Maher

Overview Reviews (562)

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Ian Maher

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8

562 Reviews

Overview Reviews (562)

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

4.8

562 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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562 Reviews of Ian Maher

September 18, 2026

Dealership Rating

Employee Rating

Very accommodating and was attentive on my questions. I do have make a comment on the Finance Manager, she seemed to change her tone when I told her I wasnt going to buy a extended service contract . I I do have make a comment on the Finance Manager, she seemed to change her tone when I told her I wasnt going to buy a extended service contract . I thought I heard her saying oh well looks like my week isn't going off to a good start after I said I wasnt going with the service contract. More

by coachp1962

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Steve LeMon, Dan Zukowski

Sep 18, 2026 -

Otto Cadillac responded

Thank you for sharing this feedback about our team. We will share it with the appropriate people so we can improve our services in the future. We hope to assist you again in the future here at Otto Cadillac. Safe travels ahead!

September 12, 2026

Dealership Rating

Employee Rating

No pressure sales, Mike was great to do business with, the entire team was fantastic. Enjoyed the experience. the entire team was fantastic. Enjoyed the experience. More

by marm819

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Caccese

Sep 14, 2026 -

Otto Cadillac responded

Thank you for sharing your feedback with us! We are thrilled to hear that Mike and the rest of our team provided a seamless and enjoyable experience. Enjoy your new ride, we appreciate your business! - The Otto Cadillac Team

September 08, 2026

Dealership Rating

Employee Rating

i had a great experience the people were very knowledgeable and very helpful and the delivery was on time. knowledgeable and very helpful and the delivery was on time. More

by chris@theimagepress.com

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve LeMon

Sep 08, 2026 -

Otto Cadillac responded

Thank you for sharing your positive feedback. We are delighted to hear that you were satisfied with our knowledgeable and helpful team! See you next time at Otto Cadillac!

September 05, 2026

Dealership Rating

Employee Rating

Steve has been an excellent salesperson which is one of our reasons for returning Otto Cadillac for another car. our reasons for returning Otto Cadillac for another car. More

by mishwhite1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve LeMon , Lyn Heggan

Sep 08, 2026 -

Otto Cadillac responded

Thank you for your thoughtful review and for coming back to work with Steve! We’ll see you next time at Otto Cadillac.

September 03, 2026

Dealership Rating

Employee Rating

Very helpful throughout the whole process. They were attentive and explained all that I needed to know. They were attentive and explained all that I needed to know. More

by ecwhipple

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Steve LeMon

Sep 03, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Otto Cadillac.

September 02, 2026

Dealership Rating

Employee Rating

Hospitable, prepared, professional . Everyone was welcoming and polite. We feel we got a reasonable deal for a very good car Everyone was welcoming and polite. We feel we got a reasonable deal for a very good car More

by vinnymoon1201

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Declan Cohen, Michael Caccese , Anyhony

Sep 04, 2026 -

Otto Cadillac responded

Thank you for your business and feedback, we hope to see you back at Otto Cadillac! Drive safely!

August 30, 2026

Dealership Rating

Employee Rating

everyone was friendly and knowledgeable. they answered all questions.i would give 5 stars to everyone i spoke with. they answered all questions.i would give 5 stars to everyone i spoke with. More

by gilcarey626

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Caccese, Johnny Badillo

Aug 31, 2026 -

Otto Cadillac responded

We're happy to hear our team was so helpful and attentive! Thank you for choosing Otto Cadillac and we hope to see you again. Safe travels!

August 29, 2026

Dealership Rating

Employee Rating

Steve was very friendly, the service, attention to deail and buying experience all rate an A+! Loving our LYRIQ, thank you.. and buying experience all rate an A+! Loving our LYRIQ, thank you.. More

by chris.chiodo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Aug 31, 2026 -

Otto Cadillac responded

Hi Chris, thank you for choosing Otto Cadillac and for sharing your experience with Steve. Congratulations on your new LYRIQ, enjoy the ride!

August 26, 2026

Dealership Rating

Employee Rating

They were very friendly and helpful. Greatly appreciated. They were personable also. It was just a very nice experience. Greatly appreciated. They were personable also. It was just a very nice experience. More

by watervliet13

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Aug 26, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac and sharing your feedback! We are glad you had a wonderful experience with our team. We hope to welcome you back soon! Take care!

August 16, 2026

Dealership Rating

Employee Rating

Was a great experience dealing with this dealership all employees where good no pressure sales employees where good no pressure sales More

by myharley8

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Declan Cohen, Dan Zukowski, Tom Kenneally

Aug 17, 2026 -

Otto Cadillac responded

Thank you so much for the 5-star review! We are thrilled to hear that you had such a positive experience with our team and that you felt comfortable with our no-pressure sales approach. We truly appreciate your business and hope you are loving your new vehicle!