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Steve LeMon

Overview Reviews (343)

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Steve LeMon

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me

4.9

343 Reviews

Overview Reviews (343)

Dealership Experience

38 yrs, 8 mos

Industry Experience

38 yrs, 8 mos

Specialties & Trainings

Cadillac Certified

Languages Spoken

English

Employee Video

4.9

343 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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343 Reviews of Steve LeMon

October 31, 2026

Dealership Rating

Employee Rating

Great experience as always! The service and selection is second to none. The performance of the vehicle speaks for itself and why we come back year after year. The service and selection is second to none. The performance of the vehicle speaks for itself and why we come back year after year. More

by jim.372466

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Otto, Declan Cohen, Bill McLean, Ryan Bussinger

September 24, 2026

Dealership Rating

Employee Rating

I have been a customer of Otto Cadillac for many years and their service and staff keep me coming back. Honest, professional, accommodating and v Er y pleasant to deal with, and their service and staff keep me coming back. Honest, professional, accommodating and v Er y pleasant to deal with, More

by deb57ed56

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Bill McLean, Amber Young , Lyn Heggen

Sep 24, 2026 -

Otto Cadillac responded

Thank you for your continued support and kind words! We're so happy to be your top choice at Otto Cadillac. Safe travels!

September 18, 2026

Dealership Rating

Employee Rating

Very accommodating and was attentive on my questions. I do have make a comment on the Finance Manager, she seemed to change her tone when I told her I wasnt going to buy a extended service contract . I I do have make a comment on the Finance Manager, she seemed to change her tone when I told her I wasnt going to buy a extended service contract . I thought I heard her saying oh well looks like my week isn't going off to a good start after I said I wasnt going with the service contract. More

by coachp1962

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dan Zukowski , Ian Maher

Sep 18, 2026 -

Otto Cadillac responded

Thank you for sharing this feedback about our team. We will share it with the appropriate people so we can improve our services in the future. We hope to assist you again in the future here at Otto Cadillac. Safe travels ahead!

September 08, 2026

Dealership Rating

Employee Rating

i had a great experience the people were very knowledgeable and very helpful and the delivery was on time. knowledgeable and very helpful and the delivery was on time. More

by chris@theimagepress.com

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher

Sep 08, 2026 -

Otto Cadillac responded

Thank you for sharing your positive feedback. We are delighted to hear that you were satisfied with our knowledgeable and helpful team! See you next time at Otto Cadillac!

September 05, 2026

Dealership Rating

Employee Rating

Steve has been an excellent salesperson which is one of our reasons for returning Otto Cadillac for another car. our reasons for returning Otto Cadillac for another car. More

by mishwhite1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher, Lyn Heggan

Sep 08, 2026 -

Otto Cadillac responded

Thank you for your thoughtful review and for coming back to work with Steve! We’ll see you next time at Otto Cadillac.

September 03, 2026

Dealership Rating

Employee Rating

Very helpful throughout the whole process. They were attentive and explained all that I needed to know. They were attentive and explained all that I needed to know. More

by ecwhipple

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ian Maher

Sep 03, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Otto Cadillac.

August 29, 2026

Dealership Rating

Employee Rating

Steve was very friendly, the service, attention to deail and buying experience all rate an A+! Loving our LYRIQ, thank you.. and buying experience all rate an A+! Loving our LYRIQ, thank you.. More

by chris.chiodo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bussinger , Ian Maher

Aug 31, 2026 -

Otto Cadillac responded

Hi Chris, thank you for choosing Otto Cadillac and for sharing your experience with Steve. Congratulations on your new LYRIQ, enjoy the ride!

August 11, 2026

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Employee Rating

This is my second car purchase from Otto Cadillac and I love my new car. love my new car. More

by lmsmith48

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bussinger , Ian Maher

Aug 12, 2026 -

Otto Cadillac responded

Congratulations on your new car! We appreciate your loyal business and hope to work with you at Otto Cadillac for miles to come.

August 04, 2026

Dealership Rating

Employee Rating

Great customer service, delivery process very easy. Follow up from GM re: living with an EV, has been outstanding. Follow up from GM re: living with an EV, has been outstanding. More

by davidpowers1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bussinger , Ian Maher

Aug 05, 2026 -

Otto Cadillac responded

Thanks for the five-stars and feedback, David! We hope to serve you again at Otto Cadillac. Take care!

July 09, 2026

Dealership Rating

Employee Rating

Had a great experience at Otto Cadillac. Steve was professional and thorough, He went above and beyond to answer my questions and address my concerns. No pressure No car guy stuff, Just a gr Steve was professional and thorough, He went above and beyond to answer my questions and address my concerns. No pressure No car guy stuff, Just a great experience from start to finish. The entire Otto team was excellent and made the purchase of our 2023 Chevrolet Silverado as pleasant and easy as could be. I would be happy to purchase from Otto Cadillac again. Thank you Team Otto. David Demers More

by ddemers78

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Bussinger , Ian Maher

Jul 10, 2026 -

Otto Cadillac responded

Hi David! We’re so happy you enjoyed your experience with Steve and the team. Thanks for choosing Otto Cadillac, and congrats on your new 2023 Chevrolet Silverado!