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Roger Gutierrez
Roger Gutierrez at Biggers Chevrolet

Roger Gutierrez

Fixed Ops Director

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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5.0
6 Reviews

Dealership Experience

5 yrs, 6 mos

Languages Spoken

Spanish Spanish

5.0

6 Reviews

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6 Reviews of Roger Gutierrez

February 28, 2026

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Employee Rating

Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish! More

by CSMENGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Mike Dellas, Brian Pena, Yari Arredondo, Rich Altenhoff, Rebecca Proctor, Jill Hogue, Russell Shores

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February 25, 2026

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Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest. More

by brianjarosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Mike Dellas, Mike Matthews, Brian Pena, Yari Arredondo, Rich Altenhoff, Jill Hogue, Russell Shores, Dan Moore

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January 01, 2026

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I made an appointment for an oil change, and they had me on my way in less than a hour. More

by kc9vfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews

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Jan 04, 2026

Biggers Chevrolet responded

Thank you for the great review! We're happy to hear your oil change was quick and efficient—just the way it should be. Roger, Mike, and the rest of our service team work hard to keep things running smoothly and on time. We appreciate your trust in Biggers Chevy and look forward to helping you again at your next visit!

December 28, 2025

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Employee Rating

Top notch service and sales team. JOE V, Russell Shores and Coke Lafollette did and outstanding job. Great experience More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coke Lafollette, Jose Velasquez, Bruce Westphal, Mike Dellas, Mike Matthews, Brian Pena, Yari Arredondo , Russell Shores

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Dec 29, 2025

Biggers Chevrolet responded

Thank you so much for the fantastic review, dellas63! We're thrilled to hear that you had a great experience with our team. Joe V, Russell Shores, and Coke Lafollette — along with the rest of our crew — truly appreciate the shoutout. We're proud to have such a dedicated group providing top-notch service and making every visit a positive one. Thanks again for choosing Biggers Chevy — we look forward to welcoming you back! #BiggersChevy #CustomerAppreciation #TopNotchTeam

December 23, 2025

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Employee Rating

Smooth experience left a very happy customer with a new set of wheels! I would definitely be a repeat customer! More

by lindsey24lewis88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Mengler

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Dec 30, 2025

Biggers Chevrolet responded

Congratulations on your new set of wheels, lindsey24lewis88! 🎉 We’re so happy to hear your experience was smooth and left you driving away with a smile. Bobby Mengler, Roger Gutierrez, and the entire team are thrilled to know you'd come back — that’s the best compliment we can get. Thank you for trusting Biggers Chevy — we can’t wait to welcome you back in the future! #BiggersChevy #HappyCustomer #NewWheelsNewAdventures

December 22, 2025

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Employee Rating

This time the service writer actually did what I asked In and out in a hour on a Friday that’s saying something.most of the time they are to busy to really pay attention to what I’m saying when I brin More

by RICHARD.SEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas, Mike Matthews, Brian Pena, Yari Arredondo

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Dec 30, 2025

Biggers Chevrolet responded

Thank you for your honest feedback, Richard. We're glad to hear that this visit met your expectations and that the team was able to get you in and out in under an hour — especially on a busy Friday! We appreciate you recognizing the improvement, and we’ll continue working to ensure every visit receives the attention it deserves. Thanks again for choosing Biggers Chevy! #BiggersChevy #CustomerFeedback #StrivingForExcellence

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