Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 9

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
507 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

507 Reviews

Write a Review

507 Reviews of Roel Ortiz

January 03, 2025

Dealership Rating
Employee Rating

The process was seamless. Everyone was professional, knowledgeable, and patient. No salesman pressure. It was a pleasure working with Robert Yousef. He was responsive with gre More

by TrainedDiva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Yousef , Angelica Mitchell

Jan 03, 2025

Dallas Lease Returns responded

It's great to hear that Robert and the team provided you with excellent service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

January 02, 2025

Dealership Rating
Employee Rating

Me atendio muy bien, y habla Español, fue muy amable y me ayudo encontra mi camioneta More

by Max C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Garcia

Jan 02, 2025

Dallas Lease Returns responded

Thank you so much for your excellent review, Max! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2024

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Eric Taylor made the process easy and painless. Plus, it was great chattin with him! More

by Danielfinzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Taylor, Parveen Rajendran , Katelyn

Jan 02, 2025

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 23, 2024

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If they have the vehicle you are interested in, or like me, you want to test drive several vehicle makes or models to help you decide, they will spend time and help you, going above and beyond. This was ou More

by TX1Angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yulian Equihua

Dec 23, 2024

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

December 19, 2024

Dealership Rating
Employee Rating

The dealership gave me a very welcoming and trusting feeling and I will shop again. More

by Napleon Brewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

December 17, 2024

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Quick , smooth and easy process! Anthony was awesome! Very knowledgeable, helpful and pleasant. Best experience purchasing a vehicle. More

by tammie_tlc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Zegarelli , Angelica Mitchell

Dec 17, 2024

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tammie, and we look forward to working with you again.

December 17, 2024

Dealership Rating
Employee Rating

Very trustworthy and very reliable, my parents bought a Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! More

by isaacquinte2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

Dec 17, 2024

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, Isaac, and we hope to see you again!

December 09, 2024

Dealership Rating
Employee Rating

Excellent experience! They were so easy to work with and Edgar is fantastic. Seamless transaction! Will definitely be dealing with them again. More

by Silvertooth27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Silva

Dec 09, 2024

Dallas Lease Returns responded

Thank you so much for your kind words for Edgar and for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

December 03, 2024

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Employee Rating

my extended family has bought their last 7 vehicles from Chris Mikell. It’s always seamless transition. More

by mikefrieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Dallas Lease Returns responded

Thank you, Mike, for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

November 27, 2024

Dealership Rating
Employee Rating

The level of service and quality of inventory is first class. Jk was very patient, friendly and looked for the best purchase option for us, he accommodated our work schedules with his for our comfort, th More

by Judy Varela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Kenney

Nov 29, 2024

Dallas Lease Returns responded

Judy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Johnny and our team, and we look forward to working with you again.

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