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Roel Ortiz
508 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
Spanish
Employee Video
508 Reviews
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508 Reviews of Roel Ortiz
January 11, 2025
From the time I logged on to the website until the time I went into the office on several occasions to find the perfect vehicle, my experience was exceptional. Kerron and Robert both worked patiently with hi went into the office on several occasions to find the perfect vehicle, my experience was exceptional. Kerron and Robert both worked patiently with him and provided me first class service. I’m grateful for the car and experience. The manager even came to check on my experience and help expedite things. The front desk receptionist was positive and encouraging. More
by dezronherron
Other Employees Tagged: Robert Schultz , Angelica Mitchell, Kerron Sayers
January 03, 2025
The process was seamless. Everyone was professional, knowledgeable, and patient. No salesman pressure. It was a pleasure working with Robert Yousef. He was responsive with gre Everyone was professional, knowledgeable, and patient. No salesman pressure. It was a pleasure working with Robert Yousef. He was responsive with great customer service. More
by TrainedDiva
Other Employees Tagged: Robert Yousef , Angelica Mitchell
December 31, 2024
Eric Taylor made the process easy and painless. Plus, it was great chattin with him! Plus, it was great chattin with him! More
by Danielfinzel
Other Employees Tagged: Eric Taylor, Parveen Rajendran , Katelyn
December 23, 2024
If they have the vehicle you are interested in, or like me, you want to test drive several vehicle makes or models to help you decide, they will spend time and help you, going above and beyond. This was ou me, you want to test drive several vehicle makes or models to help you decide, they will spend time and help you, going above and beyond. This was our second experience with them and both of them have been truly awesome! More
by TX1Angel
Other Employees Tagged: Yulian Equihua
December 19, 2024
The dealership gave me a very welcoming and trusting feeling and I will shop again. feeling and I will shop again. More
by Napleon Brewer
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Ricky Brockway , Angelica Mitchell
December 17, 2024
Quick , smooth and easy process! Anthony was awesome! Very knowledgeable, helpful and pleasant. Best experience purchasing a vehicle. Anthony was awesome! Very knowledgeable, helpful and pleasant. Best experience purchasing a vehicle. More
by tammie_tlc
Other Employees Tagged: Anthony Zegarelli , Angelica Mitchell
December 17, 2024
Very trustworthy and very reliable, my parents bought a Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! More
by isaacquinte2003
Other Employees Tagged: Blanca Benitez
December 09, 2024
Excellent experience! They were so easy to work with and Edgar is fantastic. Seamless transaction! Will definitely be dealing with them again. They were so easy to work with and Edgar is fantastic. Seamless transaction! Will definitely be dealing with them again. More
by Silvertooth27
Other Employees Tagged: Edgar Silva
December 03, 2024
my extended family has bought their last 7 vehicles from Chris Mikell. It’s always seamless transition. Chris Mikell. It’s always seamless transition. More
by mikefrieri
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Chris Mikell, Blanca Benitez, Robert Schultz, Afton Stark, Ricky Brockway
