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Roel Ortiz
493 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
Spanish
Employee Video
493 Reviews
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493 Reviews of Roel Ortiz
September 12, 2019
A great experience. I truly had a great experience shopping for my car here. Both Jeff and Roel were very professional and helpful. The buying process was quick and easy, I truly had a great experience shopping for my car here. Both Jeff and Roel were very professional and helpful. The buying process was quick and easy, it was truly a different experience from shopping at a dealership. I will definitely buy my next car here. More
by JCervantes
Other Employees Tagged: Jeff Davidson
September 11, 2019
Amazing! Awesome service. Everything was done over the phone and email as I was an out of town buyer. I flew in for the car and was picked up in style with a R Awesome service. Everything was done over the phone and email as I was an out of town buyer. I flew in for the car and was picked up in style with a Range Rover I requested out of their inventory to make my wife envious. Now she wants one.... so maybe a bad idea. More
by Casey
Other Employees Tagged: Jeff Davidson
September 02, 2019
Excellent experience Outstanding friendly service. Our needs were met. the process was simple and fast. I was very pleased with my experience, I will be returning back to Outstanding friendly service. Our needs were met. the process was simple and fast. I was very pleased with my experience, I will be returning back to buy my vichels from there in the future. These guys give me 1st class service. More
by RFarouk
Other Employees Tagged: Kris Gaerlan, Blanca Benitez
August 28, 2019
Roel Ortiz employee review If you get the chance, be sure to work with Roel Ortiz. He is a personable guy who gives you honest answers and reasonable options. If you get the chance, be sure to work with Roel Ortiz. He is a personable guy who gives you honest answers and reasonable options. More
by KnoxReview123
August 20, 2019
excellent communication and straight forward Our experience with Roel was the easiest vehicle buying experience ever! First, Roel explained the few items required along with the steps to acquire Our experience with Roel was the easiest vehicle buying experience ever! First, Roel explained the few items required along with the steps to acquire a vehicle through Dallas Lease Returns. I will return for any future business and recommend Dallas Lease Returns to others. Additionally, the amount of vehicles to choose from vary greatly, providing an opportunity for everyone. Extremely clean well taken care of vehicles. Not to mention the friendly professional staff. Stop by and ask for Roel Ortiz-you will not be disappointed! More
by satisfied dodge buyer
August 13, 2019
Best Car Buying Experience I’ve been searching for the right car for over a year. I was truly surprised by everyone’s positive attitude at Dallas Lease Returns. The buying pro I’ve been searching for the right car for over a year. I was truly surprised by everyone’s positive attitude at Dallas Lease Returns. The buying process, inspection, loan and shipping procedure was very easy. My next car will also be from your dealership. More
by Falcon40
Other Employees Tagged: Chris Mikell , Lisa Vinecke
August 10, 2019
Painless and quick I was in and out of there in under 2 hours. I knew what I wanted, and they were very accomadating, and amazing friendly. A+ I was in and out of there in under 2 hours. I knew what I wanted, and they were very accomadating, and amazing friendly. A+ More
by t_edwardsjr
Other Employees Tagged: Jeff Davidson, Tammy Lacy
August 07, 2019
"SMOOTH AS BUTTER" From the moment we meet Roel Ortiz we knew we had come to the right place. He is a man of his word. He made us fill comfortable from the beginning an From the moment we meet Roel Ortiz we knew we had come to the right place. He is a man of his word. He made us fill comfortable from the beginning and never disappointed. Never met a car sales person like him. If he told us something we knew he meant it. He had the car picked up not once but twice to make right the items we had discussed. I can you tell I will never go anywhere else to buy a car except to Roel. BEST EXPERIENCE EVER!!!! More
by Happy customer
August 01, 2019
Highly Recommend This is now the 2nd vehicle I have purchased though Dallas Lease Returns and I will definitely be coming back when looking for my next. This time I ca This is now the 2nd vehicle I have purchased though Dallas Lease Returns and I will definitely be coming back when looking for my next. This time I called about a particular vehicle and Roel had it ready and waiting for me when I arrived. He let me take it home for the evening to fully experience it before making my decision. I was originally drawn to DLT because of the pricing, but the quality and quantity of vehicles definitely makes it a 1 stop shop. The friendly, professional, obliging, no-pressure approach makes it the best car buying experience I have ever had. Thanks to Roel and the entire staff. I will be sending family and friends your way. More
by vcrowe
Other Employees Tagged: Kris Gaerlan , Tammy Lacy, Ken Purnell
