***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
Spanish
Employee Video
493 Reviews
Write a Review493 Reviews of Roel Ortiz
November 07, 2019
Was cautious of an online experience but it was great I have to say that I was a bit csutious and concerned about finding a car online and then driving down from Arkansas to make the purchase. But I wasn I have to say that I was a bit csutious and concerned about finding a car online and then driving down from Arkansas to make the purchase. But I wasn't wasting my time and the experience turned out great. All of the people that we were in contact with were prompt and professional. They were extremently busy and yet we were in and out in a couple of hours from test drive to purchase. I have given other friends this dealer and sales person number. More
November 01, 2019
Muy contento por la atención y ayuda de parte de Roel Ortiz ! Todo muy profesional 100% recomendado ! El servicio todo muy bien !! Estoy fascinado con mi nueva camioneta Ortiz ! Todo muy profesional 100% recomendado ! El servicio todo muy bien !! Estoy fascinado con mi nueva camioneta More
October 24, 2019
Stress free, very patient. I would recommend Dallas lease returns to you, Sanchez was very patient. Not your typical dealership interaction. They are kind and friendly starting I would recommend Dallas lease returns to you, Sanchez was very patient. Not your typical dealership interaction. They are kind and friendly starting with the nice receptionist who greets you when entering the front door. Go see these nice folks if your interested in getting a vehicle and not wanting to be stressed about the process. More
Other Employees Tagged: Gabe Sanchez
October 24, 2019
Real professionality Our seller was so effective helping us find what we needed, his effectiveness was more than expected in comparison with other dealers, we finally boug Our seller was so effective helping us find what we needed, his effectiveness was more than expected in comparison with other dealers, we finally bought our amazing car in just one day!!! Absolutely recommended. More
October 13, 2019
TOTALLY a different experience than what I expected! Everything was great and I was treated kindly and respectfully. Roel is really good at his job and he made me real right at home, like I was talking Everything was great and I was treated kindly and respectfully. Roel is really good at his job and he made me real right at home, like I was talking to a long lost relative! More
October 09, 2019
Bought the car of my dreams Thank you to Dallas Lease Returns for making it possible ! Never thought I could buy the car of my dreams but they worked with me and my credit and I Thank you to Dallas Lease Returns for making it possible ! Never thought I could buy the car of my dreams but they worked with me and my credit and I was able to do the purchase. Roel is such a kind person, I experienced a great service. Will keep buying from them as I’ve been doing for the last 2 years. Gracias a Roel por el excelente trato y servicio, no pensé que pudiera comprar el carro de mis sueños pero ellos me ayudaron y pude usar mi crédito para hacer la compra. Estoy muy contenta, cuando tengo preguntas siempre contestan y si tengo algún desperfecto lo arreglan inmediatamente. 100% recomendado More
October 09, 2019
What a different experience from traditional dealerships This was my first time to car shop at Dallasleasereturns. The overall atmosphere was very relaxed and everyone I met was extremely helpful. All of th This was my first time to car shop at Dallasleasereturns. The overall atmosphere was very relaxed and everyone I met was extremely helpful. All of the cars, rgardless of age, are super clean. I also like that the test drives (route and duration) were up to the buyer rather than the seller and I was able to test more than 1 or 2 cars. And with so many vehicles to choose from, it was great to see them side by side. A big thank you to Derrick for his amazing patience and excellent service! I will be back. More
Other Employees Tagged: Kris Gaerlan , Derrick Davis
October 08, 2019
¡Excelente servicio! El Señor Ortiz cambio mi opinión sobre la experiencia de comprar un automóvil. Lo único que tomo para comprar mi nuevo auto fue un par de llamadas y u El Señor Ortiz cambio mi opinión sobre la experiencia de comprar un automóvil. Lo único que tomo para comprar mi nuevo auto fue un par de llamadas y una visita al concesionario a firmar y salí manejando. More
October 05, 2019
Roel Ortiz and Gabe Sanchez were amazing from the start. They made my trade in and car buying experience smooth and easy. They were there to help me get the car I wanted. Definitely will tell others who wan They made my trade in and car buying experience smooth and easy. They were there to help me get the car I wanted. Definitely will tell others who want a car to head there first. Thank you guys. More
Other Employees Tagged: Gabe Sanchez
October 05, 2019
2017 Tundra Purchased my 2017 completely as an online transaction. My Brother was able to test drive the truck for me but the remainder was completed online and c Purchased my 2017 completely as an online transaction. My Brother was able to test drive the truck for me but the remainder was completed online and couldn't have gone any better. Roel took care of everything, had the truck washed, full tank of gas and dealer tags installed when I arrived. Would buy from Dallas off Lease and Roel again. Truck was exactly what I expected and was pictured online. More

