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Roel Ortiz
508 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
Spanish
Employee Video
508 Reviews
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508 Reviews of Roel Ortiz
March 13, 2023
I worked with Eric and Chris on purchasing my new truck. The process was haggle free and very straightforward. I will be coming back for any future purchases. Everyone was extremely friendly and helpful and The process was haggle free and very straightforward. I will be coming back for any future purchases. Everyone was extremely friendly and helpful and I never felt any pressure! Would highly recommend. More
by Keary
Other Employees Tagged: Chris Mikell, Eric Taylor
March 02, 2023
Dallas Lease Returns is top notch. Chris Mikell took great care of us and ensured we had an award winning experience. Dallas Lease Returns is my go to for all of my vehicle purchases. Chris Mikell took great care of us and ensured we had an award winning experience. Dallas Lease Returns is my go to for all of my vehicle purchases. More
by ta_smith02
Other Employees Tagged: Chris Mikell
February 28, 2023
Polite, professional, on time. They treated me like a human and not just a number. They treated me like a human and not just a number. More
by isaacbennett17
Other Employees Tagged: Bobby Nicholson
February 17, 2023
I had a great experience with this dealership. They sell high quality vehicles with great service. Chris Mikell was a pleasure to work with throughout the process. They sell high quality vehicles with great service. Chris Mikell was a pleasure to work with throughout the process. More
by John
Other Employees Tagged: Chris Mikell
February 12, 2023
Very great customer service! ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to buy a car! More
by jesus escudero
Other Employees Tagged: Kris Gaerlan, Blanca Benitez
February 11, 2023
Everyone was welcoming, friendly and understanding. The attentiveness we received as a whole was beyond a dealership I've ever seen we all felt very comfortable and informed my 2 & 3 year old would agr The attentiveness we received as a whole was beyond a dealership I've ever seen we all felt very comfortable and informed my 2 & 3 year old would agree considering they told Blanca "we'll come back to hangout" as we were leaving. This was a 10/10 experience and would definitely recommend and return for business. More
by Sonja Blea
Other Employees Tagged: Kris Gaerlan, Blanca Benitez
January 26, 2023
This was my first purchase with Dallas Lease Returns and I couldn’t say one negative thing about them or the service I received. Roel was magnificent to work with! He was very fast to get back with me and a I couldn’t say one negative thing about them or the service I received. Roel was magnificent to work with! He was very fast to get back with me and answer any questions I had in the same business day. Very polite and definitely works for the customer. Got us all set with four new tires and on the road in no time. Would absolutely buy a car from him again and recommend to my friends and family. More
by Achurchill01
January 11, 2023
Roel and Blanca thank you for always going above and beyond. Always attentive. You guys always make the process easy. beyond. Always attentive. You guys always make the process easy. More
by Ana
Other Employees Tagged: Blanca Benitez
