Rocco turned out to be very helpful and friendly.
He did for us a perfect job!
He did for us a perfect job!
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by rw.delange
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
I had ordered an AT4 from another dealer, and was giving
up on waiting on it to deliver, so I made a call to James Wood, and got a fellow named Rocco within a few seconds. I asked if they had any in stock,
up on waiting on it to deliver, so I made a call to James Wood, and got a fellow named Rocco within a few seconds. I asked if they had any in stock, and they did, in which I said I would be there that evening to pick up.
The experience was VERY easy and exciting, and it was effortless at that. I was taken back to look at the vehicle, and by the time the paperwork was done (less that 15 minutes) the truck was ready to go.
Very inviting group of folks, and I will definitely be back for more.
Thank you James Wood | Decatur and Rocco!
Clayton Cooke
Cooke Technologies, LLC
Aledo, TX
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by clayton10
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Great experience at the dealership, team was efficient
and timely in the whole buying process
and timely in the whole buying process
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by rod_gaffoglio
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Very easy to deal with.
Great service. Was a quick transaction that was completely painless.
Great service. Was a quick transaction that was completely painless.
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by ldevogel
Verified Customer
Verified Customer
Jun 01, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Rocco is a master of his trade and well versed.
He is friendly, knowledgeable and ready to assist. The communication between us has been painless and the transaction of buying my 2024 3500HD has be
He is friendly, knowledgeable and ready to assist. The communication between us has been painless and the transaction of buying my 2024 3500HD has been a pleasure.
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by ben81
Verified Customer
Verified Customer
May 26, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Excellent service
In and out with no hassle .
Polite customer service people. Comfortable waiting room.
Polite customer service people. Comfortable waiting room.
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by goinmin
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Best experience I have ever had buying a new car.
Rocco made the whole experience awesome!!!
Rocco made the whole experience awesome!!!
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by pmenuey
Verified Customer
Verified Customer
May 17, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for this amazing review! We really appreciate your business.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
JW Decatur is the best!
Good people to do business with. This is my 2nd truck from JW Decatur. Don't think about going anywhere else. Thay have taken good care of me thr
Good people to do business with. This is my 2nd truck from JW Decatur. Don't think about going anywhere else. Thay have taken good care of me through the sale and service.
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by BRADTB54
Verified Customer
Verified Customer
Other Employees Tagged:
Beau Bell
May 15, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Awesome experience.
We aways feel well taken care of. Treated like part of a community not as a sales target.
We aways feel well taken care of. Treated like part of a community not as a sales target.
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by SCOTT.STUTHEIT
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brad Gunter
, Trey Moss 5 stars
May 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Well worth the drive from Houston area.
This is our second vehicle purchased from them. They had exactly what we wanted and only took 2 hours from start until the finish process. Rocco
This is our second vehicle purchased from them. They had exactly what we wanted and only took 2 hours from start until the finish process. Rocco was great; professional but very laid back (not high pressure sales) and just took care of everything. Looking forward to our next purchase. I love my Buick Enclave; it was perfect.
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by insurance adjuster
Verified Customer
Verified Customer
May 03, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
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