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Rocco Rotundo
Rocco Rotundo at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rocco Rotundo | Page 18

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
5.0
219 Reviews

I truly tell all my customers that I sell experiences. You already know what you want when you arrive. You won't remember the final numbers 5 years from now, but you will remember the whole experience. This is supposed to be a fun day and I strive to make it that way. Just give me a chance and I will make it happen.

Dealership Experience

8 yrs, 3 mos

Industry Experience

15 yrs, 9 mos

5.0

219 Reviews

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219 Reviews of Rocco Rotundo

January 21, 2024

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Employee Rating

Good experience fast and courteous that’s all I have to say about that thank you More

by terryhighfill27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Tim Brown, Clay Estes, Billy Balderas, Todd Baugh, Coalby Graham, Steve Frazier , Ricky Delgado, Jeff Harwell

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Jan 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback, Terry. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 20, 2024

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He was very personable and very polite. Took time to help me and answer my questions. A very good I don’t like to use the word salesman but he was. James Wood is lucky to have him. More

by matilda2458
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Finance Experience
Recommend Dealer
Yes
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Jan 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us, Matilda! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 18, 2024

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Had a great experience with the dealership. Rocco was very transparent and honest. Trusted him from the start. More

by larryhunterjenkins
Recommend Dealer
Yes
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Jan 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 09, 2024

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Rocco was awesome as always. My family have been buying cars from Rocco for 13 years now. More

by ejtjaden
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas

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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Rocco’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 08, 2024

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Very detailed information. Good customer service and atmosphere. The process was very well organized and they manage to complete the paperwork very quickly. More

by cristinaaguilar7721
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Recommend Dealer
Yes
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Jan 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience, Cristina! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

January 04, 2024

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It was very smooth, with no haggle, very accommodating. I Would visit this dealership again More

by justin.peevey
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Recommend Dealer
Yes
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Jan 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2023

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Experts at what they do and very knowledgeable about their vehicles. It was the easiest vehicle purchase I’ve ever made More

by CHICNRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker

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Jan 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to review James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2023

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Employee Rating

The buying of my vehicle was easy and they were very helpful in the process. More

by mckel1019
Recommend Dealer
Yes
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Dec 26, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2023

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Employee Rating

Great people who really care about customer service. They also have a great service department More

by tearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Rusty Ford

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 19, 2023

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Employee Rating

I have bought a GMC Terrain and a GMC Sierra 2500 pickup truck from Rocco Rotundo this year. He is easy to work with, a good communicator and very efficient. I would him and the James Wood dealership to my More

by gafken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Dec 19, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this review. I am pleased to hear that Rocco was able to provide an efficient and overall positive experience. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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