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Rocco Rotundo
Rocco Rotundo at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rocco Rotundo | Page 14

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
212 Reviews
5.0

212 Reviews

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212 Reviews of Rocco Rotundo

June 04, 2024

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Employee Rating

Very nice people and they have great customer service and they explain everything to me to wear I could understand More

by BRYON.WICKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier, Cathy Spurgeon

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Jun 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! I am thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on excellent customer service and making sure our customers feel informed. I appreciate your kind words and look forward to assisting you in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 29, 2024

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Employee Rating

Car was delivered as promised. This is the fourth veh icle have purchased from Wood Motors and all have been excellent More

by buddyholl21
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
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May 31, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your fourth vehicle purchase! I am thrilled to hear that your car was delivered as promised and that you've had excellent experiences with all your purchases. I appreciate your loyalty and look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 22, 2024

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Employee Rating

Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More

by burnstech1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Randy Williams, Starla Johnson, Nick Huff, Paul Johnson, Shawn Hooe, Sam Lara, Matt Smith

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May 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty and kind words! We truly appreciate your continued support over the years and are thrilled to have been a part of your car buying journey. Looking forward to many more years of excellent service together at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 20, 2024

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Employee Rating

Very quick, very helpful. Rocco set us up and we were able to get in and out on a Saturday! More

by cole007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, David Stokes , Krystal Gipson, Andrew Jezierski, Zach Rhine

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May 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience! I'm thrilled to hear that Rocco provided quick and helpful service, allowing you to get in and out efficiently on a Saturday. I appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 18, 2024

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Employee Rating

Rocco was great! He was very knowledgeable and nice. Not pushy at all. He made it a very pleasant experience. More

by dfree826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cantù, in Finance

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May 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your 5-star review! I am thrilled to hear that Rocco provided you with exceptional service during your visit to James Wood Chevrolet Buick GMC Decatur. I'm proud to have knowledgeable and friendly team members like Rocco, who create a pleasant car-buying experience for our customers. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 12, 2024

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Employee Rating

Exceptional customer service. Rocco, The Car Guy, is the guy to buy from. It was my second purchase from him, and won’t be my last. Simple, easy, and haggle free. Everyone in the More

by rosstimothy22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear about your exceptional experience with Rocco, at James Wood Chevrolet Buick GMC Decatur. I strive to provide a simple and haggle-free purchasing process for all our customers. I appreciate your loyalty and look forward to assisting you with your next purchase! Thank you for choosing us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

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Employee Rating

It was very clean and they were super friendly and helpful could not ask for a beer experience More

by moleking992001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about your experience at James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear that you found our dealership clean and our team friendly and helpful. Your satisfaction is our priority, and we look forward to serving you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2024

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Employee Rating

I had scheduled service for an oil change. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. More

by BAMAMOM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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May 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 25, 2024

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Employee Rating

SALES AND service always take great care a re of us so we bought another car from them! I drive past 2 dealerships to get to them!! More

by REEVESMOWBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe , Krystal Gipson

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Apr 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2024

Dealership Rating
Employee Rating

Been buying from them for years, always excellent service. Friendly, knowledgeable, sales and service department. More

by MADHAT6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Apr 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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