Rocco Cesario
Rocco Cesario at Volkswagen of Downtown Chicago
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Rocco Cesario

Pre - Driven Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.3
57 Reviews

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

4.3

57 Reviews

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57 Reviews of Rocco Cesario

April 02, 2025

Dealership Rating
Employee Rating

From the time i stepped foot inside Volkswagen dealership downtown Chicago. I was greeted and immediately helped. Thanks to Ahad Aamer Rocco Cesario and the finance Department. More

by SPARKIT5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahad Aamer

Apr 02, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We’re thrilled you received prompt and helpful service from Ahad, Rocco, and our finance department. We appreciate your kind words and hope you enjoy your new vehicle! Let us know if you need anything else in the future.

March 31, 2025

Dealership Rating
Employee Rating

I had a phenomenal experience buying my new atlas! Will be coming back ! Thank you all! Jimmy Was great More

by Sasha
Recommend Dealer
Yes
Mar 31, 2025

Volkswagen of Downtown Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 31, 2025

Dealership Rating
Employee Rating

Jimmy was very easy and professional to work with ! I recommend them in buying your next car ! More

by nanc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Caprile, Davis Luckett

Mar 31, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 29, 2025

Dealership Rating
Employee Rating

Salesperson was good, but the dealership as a whole was less than desirable and wouldn't purchase another vehicle from here. More

by BFOREAL65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 01, 2025

Volkswagen of Downtown Chicago responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839 . We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 28, 2025

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Employee Rating

Ahad made my car shopping really easier, came in for a Pre-owned Tiguan but drove with a brand new Tiguan with the deal i was looking for More

by Khanhtienviet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Jaber, Ahad Aamer

Mar 28, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

March 25, 2025

Dealership Rating
Employee Rating

If I could give Jimmy 100 stars, I would! From the moment I walked in, he greeted me like I was the most important person in the room (which, let’s be honest, I kind of am). Jimmy’s knowledge More

by Shields.cobina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Volkswagen of Downtown Chicago responded

Cobina, we are very happy to hear that Jimmy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2025

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Employee Rating

Great service worked with Mohammed and Rocco got great deal with Toyota rav 4 happy with service More

by yfonseca1937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi

Mar 17, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope you enjoy your new RAV4!

March 14, 2025

Dealership Rating
Employee Rating

Didn't have the car I wanted initially But the Team manged to get me a Good deal on a Vehicle that got my interest in person once I saw it. It was a 2022 Volkswagen Atlas cross sport Sel premium whi More

by shuanshelby31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Baha Yer, Melissa Salgado

Mar 14, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're thrilled that our team was able to find a vehicle that fit your needs and interests. It's great to hear that you're excited about your new 2022 Volkswagen Atlas Cross Sport and the start of your relationship with the Volkswagen family. We look forward to assisting you in the future!

March 10, 2025

Dealership Rating
Employee Rating

I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr More

by Kurtis C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Volkswagen of Downtown Chicago responded

Thank you, Kurtis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

March 06, 2025

Dealership Rating
Employee Rating

Very easy going, honest, clear, and conversational. Got me in and out of the dealership. More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shaun Scriven, Clarence Smith

Mar 06, 2025

Volkswagen of Downtown Chicago responded

Thank you so much, John, for choosing Volkswagen of Downtown Chicago! Please let us know if we can be of any more assistance.

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