Robert Zeidenberg
Service Department Manager
Scranton GMC of Vernon
777 Talcottville Rd
Vernon, CT 06066
Dealership Experience
4 yrs, 3 mos
Industry Experience
37 yrs, 4 mos
250 Reviews
Write a Review250 Reviews of Robert Zeidenberg
December 05, 2024
The techs were thorough and responsive. All around good experience. Dropped the vehicle off Monday and it was fixed by Tuesday. All around good experience. Dropped the vehicle off Monday and it was fixed by Tuesday. More
Other Employees Tagged: Frank Kern
December 04, 2024
I had an absolutely amazing experience here! Salesperson Angelo: Walked right up to me as soon as I arrived, making sure I had everything I needed. Super professional and helpful. Sales Ma Salesperson Angelo: Walked right up to me as soon as I arrived, making sure I had everything I needed. Super professional and helpful. Sales Manager Rob: Went above and beyond to locate the exact vehicle I wanted, even sourcing it from out of state. This was no easy task given how difficult the car was to get, but Rob made it happen. General Manager: Personally ensured my car went through its new car inspection (PDI) and even brought it up to the front for me. That personal touch really stood out! Facility Tour & Service Setup: Angelo scheduled my first service appointment and gave me a full tour of the facility—something I’ve never had done before at any dealership. Finance Manager Doug: Made the entire paperwork process quick and painless. He handled the warranty, registration, and loan approval effortlessly. I was in and out in no time. Atmosphere: The vibe here is incredible—welcoming, professional, and almost felt like being at a country club! This team didn’t just sell me a car; they delivered an exceptional experience. I highly recommend this dealership to anyone looking for top-notch service and care! More
Other Employees Tagged: Frank Kern
December 03, 2024
At this juncture, I don't have additional comments to share with you regarding my service. share with you regarding my service. More
Other Employees Tagged: Mike Conlon, Frank Kern
November 29, 2024
I appreciated the knowledge and time my rep spent with me. 4 stars because the washer fluid has changed from the original we bought the car with. I was told I could buy it but noone seems to know what kin me. 4 stars because the washer fluid has changed from the original we bought the car with. I was told I could buy it but noone seems to know what kind it was anymore. More
Other Employees Tagged: Beverly Rhoads, Mike Conlon, Frank Kern, Billy Delgado
November 08, 2024
High end dealership that has a great service department with technician's that know what they are doing. with technician's that know what they are doing. More
Other Employees Tagged: Frank Kern
October 20, 2024
David has sold me and my wife a total of 7 cars at Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able t Scranton. He deserves recognition as he is very knowledgeable about their cars and trucks. He has helped me search for the right truck and was able to proved me with the best deal. The folks at Scranton from sale manager to finance manager and service are all very friendly. Top notch dealership. I recommend them to everyone. They also go the extra mile. More
Other Employees Tagged: David Baeza, Dan McCann, James Carlin, Doug Freeman
September 27, 2024
Worst experience with service I have ever had. I would not bring my Truck here again. Truck came back damaged due to tree sap eating thru my paint. They indicated they could do nothing because “it I would not bring my Truck here again. Truck came back damaged due to tree sap eating thru my paint. They indicated they could do nothing because “it was an act of god” Ridiculous especially since they parked it under trees. Brand new 2024 Truck damaged paint. I called left a message for the general manager to call me spoke to service manger “Rob” who was terrible. General Manager never called back. Very disappointing!!! More
Other Employees Tagged: Frank Kern , Rob service manager. Should get zero stars.
September 24, 2024
Consistent management staff. Easy to schedule appointments. Pleasant staff. X X X X X X Easy to schedule appointments. Pleasant staff. X X X X X X More
Other Employees Tagged: Beverly Rhoads
August 30, 2024
Brought my car in to have my front tire replaced as promise. Had a couple of dents taken out of the car, also as promised on the sale of the car. They did a good job taking care of the noise that was o promise. Had a couple of dents taken out of the car, also as promised on the sale of the car. They did a good job taking care of the noise that was on my front end. More
Other Employees Tagged: Beverly Rhoads, Todd Meriwether