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Rob Snipe
Rob Snipe at BMW of Orland Park

Rob Snipe

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.8
43 Reviews

Dealership Experience

10 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

4.8

43 Reviews

Write a Review

43 Reviews of Rob Snipe

October 24, 2025

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Employee Rating

Terrible communication. Went without my car for 10 days….just had brake fluid changed and also diagnosed an issue. Service department was swamped. Probably will need another More

by TIMOAMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dion Grace, James Hatchett, Candice Ocegueda

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Oct 24, 2025

BMW of Orland Park responded

We’re sorry to hear about your recent experience and appreciate your feedback. We understand how frustrating the delay and lack of communication must have been. Your comments will be shared with our team to help improve our process moving forward. Thank you for bringing this to our attention. Please contact our Service Manager, Eddie Marquie to further discuss - 708-460-4545. Best Wishes, BMW Of Orland Park

October 23, 2025

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Employee Rating

OUTSTANDING! !! Start to finish was above and beyond. Truly took the time to awnser any question I had. Well above the other dealerships I have worked wirh. More

by keithemerson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

BMW of Orland Park responded

Thank you for the amazing feedback! We’re thrilled to hear your experience was outstanding from start to finish. We truly appreciate your kind words and the opportunity to serve you! Best Wishes, BMW Of Orland Park

October 20, 2025

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BMW of Orland Park offers quality, fast, customer service. The service people are friendly and reliable. More

by TJ330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

BMW of Orland Park responded

Thanks for sharing your positive review of our team! We appreciate your business and hope to see you again at BMW of Orland Park. Take care!

October 08, 2025

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Employee Rating

Dion Grace and Robert Snipe are so great Extremely helpful.I really appreciate their help More

by NARESH.UPADHYAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace

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Oct 09, 2025

BMW of Orland Park responded

Your kind review warms our hearts! Thank you from Dion, Robert, and the BMW of Orland Park Team.

September 30, 2025

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Employee Rating

I am very satisfied with the service at BMW. Jason was very professional, attentive, and efficient. My car was taken care of quickly, and the work was done thoroughly. Thank you for your warm we More

by JPARCHIL89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

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Oct 01, 2025

BMW of Orland Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jason provided professional and attentive service, and that your car was well taken care of. We appreciate your kind words and look forward to serving you again! Best Wishes, BMW Of Orland Park

September 29, 2025

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They’re really helpful and good people that will help out when needed always happy to go there for my car More

by GOMEZCHRISTIAN2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen

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Sep 30, 2025

BMW of Orland Park responded

Thank you for your wonderful feedback! We’re happy to hear our team is always helpful and that you enjoy coming to us for your car needs. We truly appreciate your trust and loyalty! Best Wishes, BMW Of Orland Park

September 23, 2025

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Employee Rating

I am very pleased with the service at BMW of Orland Park. They exemplify the expectations of the brand. I have owned three BMWs and this is why I keep coming back. The expectation of good service. More

by RODDANDRYANSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hatchett

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Sep 24, 2025

BMW of Orland Park responded

Thank you for your continued loyalty and for trusting BMW of Orland Park with your vehicles. We’re thrilled to know our team continues to deliver the level of service that keeps you coming back. We truly appreciate your support! Best Wishes, BMW Of Orland Park

September 21, 2025

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Employee Rating

The service rep made good on his word to contact BMW corporate re a VERY expensive repair. The outcome was definitely to my satisfaction. More

by LAURAMARTELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

BMW of Orland Park responded

Thank you for sharing! We’re glad your service rep followed through and that the outcome met your expectations. We appreciate your feedback! Best Wishes, BMW Of Orland Park

September 13, 2025

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Employee Rating

The staff was friendly and fast with service! Rob answered all of my questions with expertise.. More

by NICHOLELATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett

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Sep 15, 2025

BMW of Orland Park responded

Thank you for the great review! We’re happy to hear our team provided friendly, fast service and that Rob was able to answer all your questions. Best Wishes, BMW Of Orland Park

September 09, 2025

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Employee Rating

Outstanding service. Kept me up to date on the status of my vehicle and gave me very service options to resolve issues More

by QUILL1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2025

BMW of Orland Park responded

Thank you for your positive feedback! We’re elated to hear you had an outstanding experience with our team. We hope to welcome you back to BMW of Orland Park in the future.

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