Steven Anderson

Customer service was great. The service adviser did a good job. The only issue I have was communication between me and the advisor concerning keeping me informed on the progress The service adviser did a good job. The only issue I have was communication between me and the advisor concerning keeping me informed on the progress of the service I was getting done. Other then that issue, Steven was a great advisor. More

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I won’t go to ANOTHER BMW dealership but this one, I love it and the guys. They always take care of me from James to Jordan and now Steven 💪🏽💪🏽💪🏽💪🏽 it and the guys. They always take care of me from James to Jordan and now Steven 💪🏽💪🏽💪🏽💪🏽 More

by MOORESUCCESSRS Verified Customer Verified Customer

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The service advisor was very thorough letting me know what services my car needed, but didn't hassle me. I was able to make my own decision, and my car was ready in a timely manner. what services my car needed, but didn't hassle me. I was able to make my own decision, and my car was ready in a timely manner. More

by rgbyb12 Verified Customer Verified Customer

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Everyone was courteous, timely, informative, and willing to serve. The young man helping me was very informative relating to the service needed. He was patient and wanted to make sure we understood the se to serve. The young man helping me was very informative relating to the service needed. He was patient and wanted to make sure we understood the service needed. The cost was very high. I was hoping that the cost could be adjusted to a lower payment. The car is running just fine. Thank you. More

by TLFaulkner3 Verified Customer Verified Customer

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Service experience was excellent. Steve took great care in keeping me updated with the status of my vehicle. I appreciated the near real time of multi-point inspection report that Steve took great care in keeping me updated with the status of my vehicle. I appreciated the near real time of multi-point inspection report that I received while sitting in the waiting area. Very professional experience and the reason why I continue to return to BMW of Orland Park for service. More

by Rbroucek Verified Customer Verified Customer

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Steve from service was very professional and provided excellent service, I highly recommend this BMW dealership !! excellent service, I highly recommend this BMW dealership !! More

by TAREQ80 Verified Customer Verified Customer

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The advisor worked in an attentive, quick, professional and friendly manner. I've used the service center before for a major repair and trust their work. and friendly manner. I've used the service center before for a major repair and trust their work. More

by GUY.PETRELLI Verified Customer Verified Customer

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On time good service fast work,and will tell anyone to come here,to get their BMW fixed, and can’t wait to come back!!! come here,to get their BMW fixed, and can’t wait to come back!!! More

by JOHNSON_PINKY Verified Customer Verified Customer

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From here on out, I plan on going to the dealership because they have Steven Anderson. He helped me with every question I had. because they have Steven Anderson. He helped me with every question I had. More

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I am not certain who Jason is. My service manager was Steven Anderson. Customer service was the worst I have had at this dealer. Lack of clear communication and tech was working My service manager was Steven Anderson. Customer service was the worst I have had at this dealer. Lack of clear communication and tech was working on multiple cars while i waited for over 5 hours. Unacceptable. I may never return, certainly not for service. More

by RGARRETT1 Verified Customer Verified Customer

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