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Rob Ploof
344 Reviews
I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.
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344 Reviews
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344 Reviews of Rob Ploof
August 15, 2024
Shout out to Frankie Candido of Heritage Toyota to making a usually unpleasant experience of buying a new vehicle into an exciting, smooth experience. He went above and beyond not only that day explaining al a usually unpleasant experience of buying a new vehicle into an exciting, smooth experience. He went above and beyond not only that day explaining all the nuances of a 2024 Tundra, but spent time with me two days later on the phone figuring our why my older phone wouldn't work synchronizing with the truck's multimedia system. I feel he has my back with any future issues......highly recommended. More
by pfworks-pete
Other Employees Tagged: Frankie Candido
August 14, 2024
Everyone but most importantly Matt made this very easy for me. They didn’t try to add on any hidden fees or pull any snake oil salesman nonsense because I’m young they, kept me in the loop on everything t for me. They didn’t try to add on any hidden fees or pull any snake oil salesman nonsense because I’m young they, kept me in the loop on everything that was happening.if you guys ever need a ride you have my number! Godspeed! More
by Wes Williams
Other Employees Tagged: Ed Larkin, Matthew Messenger
August 12, 2024
Lindsey at Heritage Toyota was a Great Sales Representative. She helped me line up with a RAV 4 that fit within my Budget and had the mileage I was looking for. I am glad to have worked with her Representative. She helped me line up with a RAV 4 that fit within my Budget and had the mileage I was looking for. I am glad to have worked with her on this purchase. More
by traviscoll
Other Employees Tagged: Lindsey Rendall
July 31, 2024
I had a great experience working with Heritage Toyota. I had a pleasure of working with Brian. He is very honest, great at communicating with me throughout the car buying process, and made me feel at ease I had a pleasure of working with Brian. He is very honest, great at communicating with me throughout the car buying process, and made me feel at ease while buying a car. I would recommend Brian over and over, very professional! Overall, excellent experience! More
by Jenn
Other Employees Tagged: Brian Rose
July 18, 2024
This is our second Toyota we have purchased from Matt and Heritage in last four years and found Matt to be easy to talk to and deal with. Very helpful before and after our purchase . If you call him with Heritage in last four years and found Matt to be easy to talk to and deal with. Very helpful before and after our purchase . If you call him with questions he will get back to you very quickly and is very good at his job. The entire staff in sales and finance explain everything you need to do. There Service Dept. at Heritage is very good as well. Will do business there again. More
by slmit
Other Employees Tagged: Matthew Messenger, Charity Streeter , Andy Milburn ,Christine Donahue
July 11, 2024
Frankie was awesome helping my husband and I get into a new car! He made the process not seem so brutal (as buying a new car is time consuming, tedious and sometimes stressful, we also had our 4 year old w new car! He made the process not seem so brutal (as buying a new car is time consuming, tedious and sometimes stressful, we also had our 4 year old with us!) thank you Frankie!!!!! More
by Shellbeemariah
Other Employees Tagged: Frankie Candido
July 08, 2024
Everyone was friendly. Very good customer service. Stayed in communication with me and willing to help with any questions. Brian is the best. Brian went out of his way to m Very good customer service. Stayed in communication with me and willing to help with any questions. Brian is the best. Brian went out of his way to make this an easy, fun, and transparent process. More
by CHC
Other Employees Tagged: Brian Rose
July 03, 2024
Accommodated the CDK hack inconvenience with grace and respect. Helpful staff and responsive service. Thanks. respect. Helpful staff and responsive service. Thanks. More
by champlainkayak
Other Employees Tagged: Conor McQuade, Adam Safford , Derek Blood, Adam Safford
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