Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 12

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
350 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

350 Reviews

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350 Reviews of Rob Ploof

July 31, 2024

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I had a great experience working with Heritage Toyota. I had a pleasure of working with Brian. He is very honest, great at communicating with me throughout the car buying process, and made me feel at ease More

by Jenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Rose

Jul 31, 2024

Heritage Toyota responded

Jenn, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 18, 2024

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This is our second Toyota we have purchased from Matt and Heritage in last four years and found Matt to be easy to talk to and deal with. Very helpful before and after our purchase . If you call him with More

by slmit
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger, Charity Streeter , Andy Milburn ,Christine Donahue

Jul 19, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you once again enjoyed working with Matt to shop for your newest Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

July 11, 2024

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Frankie was awesome helping my husband and I get into a new car! He made the process not seem so brutal (as buying a new car is time consuming, tedious and sometimes stressful, we also had our 4 year old w More

by Shellbeemariah
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jul 12, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your family's new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 08, 2024

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Everyone was friendly. Very good customer service. Stayed in communication with me and willing to help with any questions. Brian is the best. Brian went out of his way to m More

by CHC
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Recommend Dealer
Yes

Other Employees Tagged: Brian Rose

Jul 09, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Brian to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

July 03, 2024

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Accommodated the CDK hack inconvenience with grace and respect. Helpful staff and responsive service. Thanks. More

by champlainkayak
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Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Adam Safford , Derek Blood, Adam Safford

Jul 05, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your patience while our team navigated the procedural issues presented recently. We are pleased to hear that you enjoyed working with Adam, and that ultimately, everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 10, 2024

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Courteous, professional, organized, and able to find the car I wanted without flip-flopping or endless messing around. No bait and switch. More

by alantrawls
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Recommend Dealer
Yes

Other Employees Tagged: Tek Luitel

Jun 11, 2024

Heritage Toyota responded

Alan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new 4Runner, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 05, 2024

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STEVE! !! What to say— Steve was the first face to greet me and offer help in purchasing my new Rav 4! Knowing what I wanted, he wasted no time grabbing th More

by Allyssagamelin
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Recommend Dealer
Yes

Other Employees Tagged: Steve Kemp

Jun 10, 2024

Heritage Toyota responded

Alyssa, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Steve and our team to shop for and bring home your new RAV4, and that everything went smoothly for you along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 04, 2024

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Purchasing our first new car, Toyota Corolla 2024, was an incredible experience, thanks to Frankie Candido. From the moment we met him, Frankie guided us through every detail, from selecting the perfect colo More

by Sardorbek & Barchinoy
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jun 10, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Corolla, and that he and our team were able to help find the exact vehicle and all the features you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 03, 2024

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Lindsey was an absolute pleasure to work with. I just purchased a Sienna with her and she made the process incredibly easy (and fun!). She kept me well-informed at every step through consistent an More

by Kevin
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Jun 10, 2024

Heritage Toyota responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Sienna, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 01, 2024

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Adam was efficient,informative,knowledgeable. Each step of process was explained and facilitated. No pressure,just invitations. More

by Earth74angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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