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Rob Ploof
348 Reviews
I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.
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348 Reviews
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348 Reviews of Rob Ploof
July 11, 2024
Frankie was awesome helping my husband and I get into a new car! He made the process not seem so brutal (as buying a new car is time consuming, tedious and sometimes stressful, we also had our 4 year old w new car! He made the process not seem so brutal (as buying a new car is time consuming, tedious and sometimes stressful, we also had our 4 year old with us!) thank you Frankie!!!!! More
by Shellbeemariah
Other Employees Tagged: Frankie Candido
July 08, 2024
Everyone was friendly. Very good customer service. Stayed in communication with me and willing to help with any questions. Brian is the best. Brian went out of his way to m Very good customer service. Stayed in communication with me and willing to help with any questions. Brian is the best. Brian went out of his way to make this an easy, fun, and transparent process. More
by CHC
Other Employees Tagged: Brian Rose
July 03, 2024
Accommodated the CDK hack inconvenience with grace and respect. Helpful staff and responsive service. Thanks. respect. Helpful staff and responsive service. Thanks. More
by champlainkayak
Other Employees Tagged: Conor McQuade, Adam Safford , Derek Blood, Adam Safford
June 05, 2024
STEVE! !! What to say— Steve was the first face to greet me and offer help in purchasing my new Rav 4! Knowing what I wanted, he wasted no time grabbing th !! What to say— Steve was the first face to greet me and offer help in purchasing my new Rav 4! Knowing what I wanted, he wasted no time grabbing the keys for a test drive and offered all his knowledge on the vehicle while taking it for a spin! He made the process easy, was very communicative, and even laughed at my corny jokes (appreciated). Steve was great!! More
by Allyssagamelin
Other Employees Tagged: Steve Kemp
June 04, 2024
Purchasing our first new car, Toyota Corolla 2024, was an incredible experience, thanks to Frankie Candido. From the moment we met him, Frankie guided us through every detail, from selecting the perfect colo incredible experience, thanks to Frankie Candido. From the moment we met him, Frankie guided us through every detail, from selecting the perfect color and salon design to ensuring our dream car had a moonroof. Although our ideal car wasn't initially available, Frankie went above and beyond to locate it for us in a remarkably short time. His professionalism and attentive listening made every step of the buying process smooth and enjoyable. If you're looking to buy your dream car, we highly recommend reaching out to Frankie at Heritage Toyota in Shelburne, VT. His exceptional service continues well beyond the purchase, as he remains just a phone call away for any needs. For your dream car, go see Frankie! More
by Sardorbek & Barchinoy
Other Employees Tagged: Frankie Candido
June 03, 2024
Lindsey was an absolute pleasure to work with. I just purchased a Sienna with her and she made the process incredibly easy (and fun!). She kept me well-informed at every step through consistent an I just purchased a Sienna with her and she made the process incredibly easy (and fun!). She kept me well-informed at every step through consistent and timely communications. I would 100% purchase another vehicle with Lindsey! More
by Kevin
Other Employees Tagged: Lindsey Rendall
June 01, 2024
Adam was efficient,informative,knowledgeable. Each step of process was explained and facilitated. No pressure,just invitations. Each step of process was explained and facilitated. No pressure,just invitations. More
by Earth74angel
Other Employees Tagged: Conor McQuade, Josh Cousino, Adam Safford
May 30, 2024
Working with Frankie to purchase my 2024 RAV4 was smooth! He had the paperwork prepared ahead of my appointment, the car waiting in the parking lot ready to drive away. Thanks for making this process an easy He had the paperwork prepared ahead of my appointment, the car waiting in the parking lot ready to drive away. Thanks for making this process an easy one More
by Itarondinelli
Other Employees Tagged: Conor McQuade, Frankie Candido , Adam Miller
May 27, 2024
Jason truly is the best! He took the stress out of buying a new car and made it enjoyable. I couldn’t have asked for a better experience! If you’re lucky enough to get him as He took the stress out of buying a new car and made it enjoyable. I couldn’t have asked for a better experience! If you’re lucky enough to get him as your salesman you won’t be disappointed! More
by kyleedubuque
Other Employees Tagged: Jason Dillon
