Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
286 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

286 Reviews

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286 Reviews of Rob Ploof

April 01, 2025

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Heritage Toyota provided an extraordinary experience from start to finish. I was not expecting a dealership to be so fun! More

by Kait E
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Williams, Colby Mason

March 31, 2025

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I bought my first car from Joe about 2 years before me writting this, i was devestated when my car ended up getting totalled, due to life continuing to move forward, i was jumping on any chance i could to More

by thomasmount0526
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount, Colby Mason

Apr 01, 2025

Heritage Toyota responded

Thomas, Thank you for taking the time to share your feedback - We are so glad to hear that your first experience working with Joe was a memorable one, and that it led to you working with him again to find Toyota #2 (despite the unfortunate circumstances!). We are pleased to hear that once again, everything went smoothly, and we look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 27, 2025

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She was awesome. I was just looking quote and plan b after leaving my old car at the repair shop but she explain me advantage with knowledge and so much empathy that More

by Winston.goico
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Mar 27, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that everything went so quickly and smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 17, 2025

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It was a pleasure to work with Lindsey when I leased a new car. She is very knowledgable, diligent, and observant. She listened to what I requested and found the perfect car for me. Both she and Rob (in F More

by raquel727
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Mar 17, 2025

Heritage Toyota responded

Raquel, Thank you for taking the time to share your feedback, and congratulations on your new Toyota! We are so glad to hear that you enjoyed working with Lindsey and Rob to lease your new vehicle, and that they were able to help find the perfect fit for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 16, 2025

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My experience with Heritage Toyota was exceptional. Friendly and not pushy atmosphere and sales person I worked with was great. Franky is different than many other dealers I used to work with. He is hi More

by Alma
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Mar 17, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2025

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From the moment Lindsey welcomed us we knew we were in good hands. She kept me in the loop as we searched for the grand Highlander we wanted. She knew her stuff and was easy to work with and super friendl More

by lesliegraefe
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Mar 17, 2025

Heritage Toyota responded

Leslie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Grand Highlander, and that she was able to help find the perfect one to fit all your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 01, 2025

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The staff went above and beyond to ensure I got the right vehicle. Absolute top notch experience. I want to mention the exceptional service Robbie Ploof provided with financing , while Billy Burke helped to More

by Violetta
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Recommend Dealer
Yes

Other Employees Tagged: Billy Burke

Mar 03, 2025

Heritage Toyota responded

Violetta, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our team, and that they were able to help make choosing your new Toyota a smooth experience from start to finish! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

February 19, 2025

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Lindsey was a joy to work with (something I never thought I’d say about a car salesperson)! Very helpful, knowledgeable, and attentive to my needs. Highly recommend! More

by Gus4ever
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Feb 19, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Lindsey! We are so glad to hear that you enjoyed working with her to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 17, 2025

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When I went into the dealership on Shelburne Road, South Burlington, VT I was greeted by Daniel Pasco right away. He was calm and not pushy in making the sales. He listen to what happened to my previous ca More

by wsorrell1962
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Pasco

Feb 17, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We understand how frustrating it can be to replace a stolen vehicle, and are glad to hear that you enjoyed working with Dan throughout the process of finding your new Corolla! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

February 15, 2025

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Hamish was friendly, answered all my questions and I felt I could trust him. It was a good car buying experience More

by Tobin.winters
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Recommend Dealer
Yes

Other Employees Tagged: Hamish Hunter

Feb 17, 2025

Heritage Toyota responded

Tobin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Hamish to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

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