Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
322 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

322 Reviews

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322 Reviews of Rob Ploof

September 04, 2025

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Every employee that we came in contact with was knowledgeable and courteous. Frankie, our salesman is an example. He had the answer to every question about the truck I wanted. The financial end of More

by Brian
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Sep 04, 2025

Heritage Toyota responded

Brian, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 02, 2025

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I can't say enough about how happy I am with my purchase from heritage Toyota. Joe mount was my salesman and got me into the car I wanted to test drive and less than 4 hrs later I was driving it home thanks More

by christinablow229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount

Sep 03, 2025

Heritage Toyota responded

Christina, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe, Rob and our team to shop for and bring home your new Subaru, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 01, 2025

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Seth Giffin was easy to deal with , very professional and I never felt pressured by any means. He was great with communication and very honest and helpful with my purchase. I was very comfortable with the pr More

by klober20
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Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin, Frankie Candido

Sep 02, 2025

Heritage Toyota responded

Kimberly, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team to shop for your new Jeep, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 21, 2025

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Lindsay was absolutely amazing to work with! This was my first ever time buying a car, and being involved with the process. She always made sure my questions were answered and never had a proble More

by janekelemen1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall , Derek Blood

Aug 22, 2025

Heritage Toyota responded

Jane, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that she was able to not only help find the perfect fit for you, but also that all your questions were answered along the way! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 19, 2025

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Colby is probably the best salesman I have ever worked with. He was informative without being pushy and very helpful and patient. He has continued to be that same person since I have left the lot answerin More

by Jlstubbs88
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Colby Mason, Nick McCarthy

Aug 20, 2025

Heritage Toyota responded

Jessica, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby to shop for your new Tundra, and that he has continued to be a resource for you as you get to know it's features since bringing it home! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 14, 2025

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My sales process was great! Getting my car was easy and a hassle free process. The dealership is clean and staff are friendly. More

by Kassidy1013
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Aug 15, 2025

Heritage Toyota responded

Kassidy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 14, 2025

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Tyber did a terrific job with my vehicle purchase. He was well-informed, kind, interested in my situation and patient. He listened well and provided supportive, smart answer to all questions. He antic More

by becky
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Tyber Longacre

Aug 15, 2025

Heritage Toyota responded

Becky, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tyber and our team to shop for and bring home your new Corolla Cross, and that they were able to help find the perfect one to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 08, 2025

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Colby mason and staff were amazing from start to finish! The level of care and attention to detail was top notch from any other dealer I had been to. They didn’t push me and made sure I had what I wanted an More

by Jlstubbs88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Mason

Aug 11, 2025

Heritage Toyota responded

Jessica, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby and our team to shop for and bring home your new Tundra, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 06, 2025

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Tyber was a pleasure to work with, both friendly and patient. He was an active listener and quick to lead us toward a direction that would fit our needs. Every step was efficient, making the car buying More

by morganlgross
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyber Longacre , Derek Blood

Aug 07, 2025

Heritage Toyota responded

Morgan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tyber to shop for your new Toyota, and that he was able to help find the perfect new vehicle to fit all your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 03, 2025

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Lindsey was great! She made the process of renewing my lease quick and easy and she was also super accommodating to my schedule. More

by Tylermanley50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Aug 04, 2025

Heritage Toyota responded

Tyler, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to renew your lease, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

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