Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
264 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

264 Reviews

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264 Reviews of Rob Ploof

November 09, 2024

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Mr. Seth Giffin is a no-pressure, polite —yet very professional sales manager at Heritage Toyota. It was pleasant to work with him. He explained the steps of trading-in and buying a car very well, and More

by jurgen.kleist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Nov 11, 2024

Heritage Toyota responded

Jurgen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 07, 2024

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It was very easy and transparent to get my very first car. Adam was absolutely amazing. More

by jacey leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Larkin, Adam Safford

Nov 07, 2024

jacey leo responded

Thanks Adam and Rob!

November 07, 2024

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Seemed like a well organized business. Very friendly staff, was always greeted upon entering and helped me get to where I needed to be. More

by jacadore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Nov 07, 2024

Heritage Toyota responded

Jeffrey, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Prius, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 01, 2024

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Amazing. She kept us informed on when the car would be delivered. She has a ton of energy. I would highly recommend her. More

by Flood.dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Nov 04, 2024

Heritage Toyota responded

Dawn, We are so glad to hear that you enjoyed working with Lindsey to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 26, 2024

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Matt made the process easy and enjoyable. We appreciated his help! Thank you very much! More

by Lauri.boudreau82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Oct 28, 2024

Heritage Toyota responded

Lauri and Norman, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Camry, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 25, 2024

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Adam was amazing, our interaction was FLAW-LESS from start to finish!! We walked out with our new car in 90 minutes. Adam went out his his way to help drive my car home so we could drive off with our ne More

by jacampisi500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Oct 28, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 21, 2024

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Got my choice of RAV in an expedited manner and kept me apprised of the delivery time table. More

by deloy1000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Oct 22, 2024

Heritage Toyota responded

Dennis, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new RAV4, and that he and our team were able to find the exact model you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 20, 2024

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Lindsey and Team Heritage are outstanding and work tirelessly to meet your needs! Excellent communication and attention to detail. Lindsey is very personable and trustworthy and her thoughtful persist More

by Sheila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Oct 21, 2024

Heritage Toyota responded

Sheila, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that she was able to help you find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 14, 2024

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Was great working with Chris being very knowledgeable and willingness to work with me in finding the right car! Didn’t know exactly what I could afford and what features to go for but Chris helped me find ex More

by tcassese87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Oct 15, 2024

Heritage Toyota responded

Tim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris to shop for your new RAV4, and that he was able to help find the perfect Toyota to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 13, 2024

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Everyone at Heritage was really great to us, and we received nothing but honesty and patience throughout our buying experience. More

by Jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Oct 14, 2024

Heritage Toyota responded

Jeremy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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