Rob Pane
Rob Pane at Niello Volvo Cars Sacramento

Rob Pane | Page 3

Service Manager

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

Contact Me
4.9
31 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

38 yrs, 11 mos

4.9

31 Reviews

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31 Reviews of Rob Pane

April 16, 2024

Dealership Rating
Employee Rating

The service department is great . Matt Jeffery was fantastic . Straight to the point and my car was done in no time . I would definitely recommend Matt and the Niello service departme More

by JEIREMO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery , Amy Ott

Apr 17, 2024

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Matt and our service team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

Dealership Rating
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Excellent customer service…communication is definitely excellent too! Will always give rave reviews on Niello products! More

by LISALOOMER1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk

Apr 04, 2024

Niello Volvo Cars Sacramento responded

Lisa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 17, 2024

Dealership Rating
Employee Rating

The service department worked hard to solve my EV problem: a spoiler fell off and at first the dealership was not going to fix it under a warranty; they investigated across the country and discovere More

by SCHISAM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Partida

Feb 18, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Rob and Edgar delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 16, 2023

Dealership Rating
Employee Rating

Everyone is very attentive and very friendly. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. More

by JASHELTON2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

December 06, 2023

Dealership Rating
Employee Rating

Professional, good service and what you would expect from Volvo dealer. This is our second vehicle and we love it! More

by LENNY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk

Dec 06, 2023

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 17, 2023

Dealership Rating
Employee Rating

I wouldn’t go anywhere else! I love Amy my service technician! She takes care of me and my needs, anticipates what is necessary and what can wait! Your waiting area is a delight More

by lorimiles04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery, KC Ramos , Amy Ott, Victoria Protsyuk

Nov 19, 2023

Niello Volvo Cars Sacramento responded

Thank you so much, Lori, for your excellent review! We are so glad that Amy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 06, 2023

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Very fun and friendly environment. Will highly recommend to family and friends. Will return soon. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Niello Volvo Cars Sacramento responded

We appreciate your recommendation! Thanks for choosing Niello Volvo Cars Sacramento and know we'll be here for you whenever you need us next.

September 28, 2023

Dealership Rating
Employee Rating

Matt has been my rep. In the past and has always given me excellent feedback and support. Thank you Matt! More

by paulmnocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk

Oct 04, 2023

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your service experiences at Niello Volvo, Paul! It's great to know that Matt and the team always provides you with a good experience from start to finish. Thank you!

September 20, 2023

Dealership Rating
Employee Rating

Great staff! Professional, competent, and understanding. It has a real family feel as soon as you step inside or call. More

by keeferb70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, KC Ramos, Nathan Sheldon , Amy Ott, Victoria Protsyuk, Rick Fuentes, can not say enough good things about him.

Sep 27, 2023

Niello Volvo Cars Sacramento responded

This warms our hearts, thank you for the kind words. We appreciate your business, you and your vehicle will always have a second home here at Niello Volvo Cars Sacramento! We hope to see you again next time.

August 18, 2023

Dealership Rating
Employee Rating

Best service center! Amy is excellent and focused on helping the process run smoothly. Can’t get better than Matt Jeffrey and Rick Fuentes, and to top it off Sean makes t More

by WESTLAKEJACQUELINE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 23, 2023

Niello Volvo Cars Sacramento responded

Jacqueline, We can't tell you how much we appreciate this amazing review. We definitely take pride in having the dream team here at Niello Volvo Cars Sacramento! We'll be here for you whenever you need us next.

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