Rob Pane

they found me a vehicle that was specked pretty close to what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership be what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership bent over backwards to give us a thorough training session when we asked for it. extra accessories were provided in a timely fashion. though not an issue for us I believe it would be helpful to staff to have appropriate direct Volvo participation in handling winter tire requests. it was tough for them to understand our needs in that regard, as a matter of fact I would like Volvo to contact me personally to discuss this issue. I live in the mountains with the driving through 1' to 2' of snow is common and all season tires do not fit the bill More

by JIM@TAHOECITYMARINA.COM Verified Customer Verified Customer

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Great courteous service Keep me well informed and answered all my questions awesome valet service answered all my questions awesome valet service More

by HMWTSALAZAR Verified Customer Verified Customer

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I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mind. Kudos to the front of house and back of house for all you do to take care of guests! More

by TARYNDBENSON Verified Customer Verified Customer

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They treated us well with loaner and all. Didn’t like how our car was in the shop for over a month to try to fix the same issue. Didn’t like how our car was in the shop for over a month to try to fix the same issue. More

by BLBROWN3680 Verified Customer Verified Customer

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Niello Volvo Service Center is awesome; They provide the best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have mis best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have missed. He worked with my schedule and made sure I was taken care of, ensuring I was able to be where I needed to be while I waited for my service. More

by JOHNATHAN.SOWARD Verified Customer Verified Customer

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Amy, Rob, and the entire Niello Volvo Service Team are fantastic. They're responsive, thorough, pro-active, and my repairs were done in record time. They truly make you feel like you're their most import fantastic. They're responsive, thorough, pro-active, and my repairs were done in record time. They truly make you feel like you're their most important customer - it's such a family atmosphere - and yet so professional. I'm so happy I bought my Volvo from the Niello Dealership and that I have them to rely on for any service needs. I've even referred several friends to Niello Volvo for new car purchases. More

by LINDA.HANNAN Verified Customer Verified Customer

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Niello Volvo. Good Dealership with good people. They did a good job and their communication was great Good Dealership with good people. They did a good job and their communication was great More

by jcw0086 Verified Customer Verified Customer

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Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More

by TONYSARDELLA Verified Customer Verified Customer

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Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More

by nkao Verified Customer Verified Customer

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"the best service experience i have ever received with my Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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