21 Reviews
Write a Review21 Reviews of Rob Pane
October 09, 2024
I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mind. Kudos to the front of house and back of house for all you do to take care of guests! More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott, Victoria Protsyuk
July 17, 2024
Niello Volvo Service Center is awesome; They provide the best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have mis best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have missed. He worked with my schedule and made sure I was taken care of, ensuring I was able to be where I needed to be while I waited for my service. More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott, Victoria Protsyuk
July 16, 2024
Amy, Rob, and the entire Niello Volvo Service Team are fantastic. They're responsive, thorough, pro-active, and my repairs were done in record time. They truly make you feel like you're their most import fantastic. They're responsive, thorough, pro-active, and my repairs were done in record time. They truly make you feel like you're their most important customer - it's such a family atmosphere - and yet so professional. I'm so happy I bought my Volvo from the Niello Dealership and that I have them to rely on for any service needs. I've even referred several friends to Niello Volvo for new car purchases. More
Other Employees Tagged: Amy Ott
July 12, 2024
Niello Volvo. Good Dealership with good people. They did a good job and their communication was great Good Dealership with good people. They did a good job and their communication was great More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott, Victoria Protsyuk
June 01, 2024
Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott, Victoria Protsyuk
May 15, 2024
Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More
Other Employees Tagged: Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Amy Ott, Victoria Protsyuk, Ken Elvis, KC Ramos, Nathan Sheldon
May 14, 2024
"the best service experience i have ever received with my Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " More
Other Employees Tagged: Mark Carpenter, Justin Frey, Jorgen Eiremo, Brian Machado, Rick Fuentes, Matthew Jeffery, Ken Elvis, KC Ramos
May 13, 2024
It is not only Amey, but the dealership that I am so impressed with. No matter what the service or issue, everyone gets involved to get the job done. Amey makes sure that I spend as little time waiting impressed with. No matter what the service or issue, everyone gets involved to get the job done. Amey makes sure that I spend as little time waiting for my vehicle as possible and I always get it back clean. Before I leave, she explains to me everything I need to know about any concerns that I might still have. All departments are very professional and knowledgeable. Keep up the GREAT work! More
Other Employees Tagged: Rick Fuentes, Matthew Jeffery, Amy Ott
April 30, 2024
Always a pleasure to visit the dealership, eater for service or questions about my vehicle. Everyone is always friendly and eager to help. Let's face it, the vehicle is smarter than I, and Amy is always service or questions about my vehicle. Everyone is always friendly and eager to help. Let's face it, the vehicle is smarter than I, and Amy is always able to sort things out and make it right. I recommend the dealership and show off my vehicle to everyone! The dealership has GREAT people working for them and it shows!!! More
Other Employees Tagged: Rick Fuentes, Matthew Jeffery, Amy Ott