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Rob Heaney
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Rob Heaney
Fixed Ops Manager
Boucher Hyundai of Waukesha
1583 East Moreland Boulevard
Waukesha, WI 53186
8 Reviews
8 Reviews
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8 Reviews of Rob Heaney
September 19, 2024
I Always get treated with respect. Everyone that works there is very pleasant and willing to help you with whatever you need. Everyone that works there is very pleasant and willing to help you with whatever you need. More
by EAGLEBRAE
Verified CustomerOther Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm
June 16, 2024
The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More
by RKBRANDT65
Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Kerwin Ruiz
June 08, 2024
We used to get good service at this dealership, but lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues would have shown that they needed to do more work. Instead they released the car to us with the wipers not working and the key fobs needing reprogramming. We left multiple messages for the service manager to call us back over this poor situation, and to date Rob Heaney, the manager, has yet to return our messages, letting other people deal with us. The car had to be returned twice to fix everything, and we just learned an outstanding recall fix wasn't implemented so now we will have to bring the car back yet again. More
by PNZ
Other Employees Tagged: Dan Doble, Tim Thilleman
May 30, 2024
The ethical nature of everyone we dealt with made this a memorable purchase. We had different manufacturers vehicle that had only 10,000 miles, but we were totally disappointed with it. There was not a sin memorable purchase. We had different manufacturers vehicle that had only 10,000 miles, but we were totally disappointed with it. There was not a single vehicle we tried that could compare with our G80. Aah! What a ride, G80 is our baby! More
by WACHS185
Other Employees Tagged: Darlene Larsen, Ryan Fitzsimmons , Mike Chapa
May 23, 2024
Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More
by HEYDEENIE
Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm, Kerwin Ruiz , Derrick Fuller
January 19, 2024
Rob and Tim are the best, always serviced quickly and correctly. That is all the words correctly. That is all the words More
by Mmueller1
Other Employees Tagged: Tim Thilleman
January 17, 2024
Our car was under the 10 year 100,000 mile warranty when our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintai our engine died. This should have been covered under warranty but was denied by Hyundai for lack of maintenance even though it had been fully maintained. The dealer did not try to help at all basically washing their hands of it. They even told us to just join the class action suit against Hyundai. We specifically asked when purchasing the vehicle if we needed to do anything to support the warranty and were told we did not. The dealer was not only unhelpful but rude when we looking for help to try to get it covered. We never deal with Boucher dealership or Hyundai again. More
by JMATH28
December 12, 2023
The service department at this dealership is the absolute worst I've ever been to. There was a recall on my engine on a 2017 Tucson they don't care never got a callback from the service manager never got a c worst I've ever been to. There was a recall on my engine on a 2017 Tucson they don't care never got a callback from the service manager never got a callback from the service writer I will never buy a Hyundai from that location again Boucher Hyundai is the worst. The SUV only has 51000 miles on it the sales Manager is Awesome if He is willing to sell Us a car off of one of there Other dealerships I would buy from Fitzsimmons More
by jaygoldman7
Other Employees Tagged: Ryan Fitzsimmons, Jeremy Krubsack
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