Ridge Hancock

Very good service and they were prompt and friendly. Car repair was done when expected great job. Car repair was done when expected great job. More

by NORM818 Verified Customer Verified Customer

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I found Klaben Chrysler Dodge Jeep dealership in Kent to be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I won’t take my vehicle anywhere else anymore. Thank you, RIdge and Joe for taking care of my Jeep sincerely, Doug Rice More

by dougprice56 Verified Customer Verified Customer

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Every dealing I had with Klaben has been positive. The employees make it happen. In the service department, Mr. Ridge Hancock was professional and attentive. He listened to my issues as well as too The employees make it happen. In the service department, Mr. Ridge Hancock was professional and attentive. He listened to my issues as well as took a serious interest. Mr. Hancock ensured that my issues were resolved appropriately and in a timely manner. I believe that Mr. Ridge Hancock is a very positive asset to the department. More

by dak715 Verified Customer Verified Customer

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They were very quick and efficient at discovering what my issues were and had no problem getting them fixed in a timely manner. Great service. issues were and had no problem getting them fixed in a timely manner. Great service. More

by Justin Verified Customer Verified Customer

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Ridge was very pleasant to speak with and got me in and out in less than an hour for my oil change. out in less than an hour for my oil change. More

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The service department really puts great effort in trying to rectify the problem at hand. to rectify the problem at hand. More

by raynovak912 Verified Customer Verified Customer

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Very pleased to be asked my opinion, to be able to speak about Joe Hilliard. I have implicit trust in Joe Hilliard. I've brought our vehicles to him for years. Joe is is always courteous and helpful, he about Joe Hilliard. I have implicit trust in Joe Hilliard. I've brought our vehicles to him for years. Joe is is always courteous and helpful, he LISTENS - pretty important to a woman especially - and then recommends what our vehicle needs. I don't hesitate to call Joe with a question or problem because I know I'll get a straight answer. He's a wonderful recommendation for Klaben. More

by anderson2916 Verified Customer Verified Customer

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Klaben Service Center is top notch with knowledgeable, friendly staff. Scheduling is easy and they complete the work on time. friendly staff. Scheduling is easy and they complete the work on time. More

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Always greatly appreciated Don Jacobs very much; always been treated expertly by the service department and everyone in main office when Don J. Wasn’t available. Ridge Hancock in service is always professi been treated expertly by the service department and everyone in main office when Don J. Wasn’t available. Ridge Hancock in service is always professional and very pleasant. The new ( to me ) young lady in service department that I experienced for the first time ,sorry but don’t know her name, was excellent in every way. I mentioned that to Ridge as I was leaving. Years ago I was rapidly moving up at Babcock and Wilcox Corporation then suddenly had to leave due to illness. NOT BRAGGING!! But I recognized quality personnel. Following that I ran a business for 47 years. Only telling my background. Keep up the good work. More

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Took my truck in for a routine oil change and tire rotation. As always they took excellent care of my vehicle and advised me of repairs that would be needed in the future. They are a good group of tec rotation. As always they took excellent care of my vehicle and advised me of repairs that would be needed in the future. They are a good group of technicians and I will continue to give them my business. More

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