Ridge Hancock | Page 10

My car buying experience at this store far exceeded my expectations! This store is beautiful, clean and well lit which made it comfortable. I was not in the market to buy a Jeep but settled in on a 2025 J expectations! This store is beautiful, clean and well lit which made it comfortable. I was not in the market to buy a Jeep but settled in on a 2025 Jeep Wagoneer S Launch Edition EV. I absolutely love this vehicle! It's Jeep's equivalent to a Model Y but with less plasticky materials on the dash, luxurious leather interior, and a refined suspension. It's very quiet and quick too! Tim Beane and Steve (managers) took great care of me and made sure I got what I wanted. Once I settled on a vehicle the finance experience was a breeze working with Joby. In my years of leasing/buying vehicles this was the fastest purchase. I would highly recommend this Klaben store if you're in the market for a new/used vehicle. You will not be disappointed. More

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I took my truck into Klaben for the 45K mileage maintenance. Ridge was awesome to work with. Explained everything in detail and kept me informed throughout the entire process. maintenance. Ridge was awesome to work with. Explained everything in detail and kept me informed throughout the entire process. More

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Ridge communicated very well. He responded well and advised of what steps were taken. Even when there was a minor mix up with paperwork at the shop, Ridge admitted and apologize He responded well and advised of what steps were taken. Even when there was a minor mix up with paperwork at the shop, Ridge admitted and apologized, didn’t try to cover it up..just came up with a plan and fixed it. More

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Ridge was awesome to work with. He communicated and followed through and got my jeep back on the road! He communicated and followed through and got my jeep back on the road! More

by ereginelli Verified Customer Verified Customer

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Work was completed timely and at the price quoted. Truck was clean inside and washed on the oitside Truck was clean inside and washed on the oitside More

by racing3jb Verified Customer Verified Customer

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Dealer is very concern and listened to get problem solved. Glad to work with same service writer solved. Glad to work with same service writer More

by Pauline Verified Customer Verified Customer

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Thank you for servicing my Ram, Ridge Hancock did an excellent job in handling my truck! excellent job in handling my truck! More

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Got my car in quickly. Was done within the day. No complaints from me. Very happy Was done within the day. No complaints from me. Very happy More

by ashleyr.childers Verified Customer Verified Customer

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Work was preformed satisfactorily and in a timely manner. Communication with the service department was good. Car was clean after service Communication with the service department was good. Car was clean after service More

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Ridge was not the original employee that I was working with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me a with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me about the work that had been done on my car and we discussed other things that I could wait to have done later. I appreciated his knowledge and his ability to bring the discussion to me in layman’s terms. More

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