Ridge Hancock

These guys discussed and communicated with me like no dealership service center I've ever experienced. I didn't even realize there were dealerships out there with this level of care and genuine concern t dealership service center I've ever experienced. I didn't even realize there were dealerships out there with this level of care and genuine concern that your experience was the best it could possibly be. More

by dswaggard Verified Customer Verified Customer

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Ridge took the time to answer all my questions. He explained what they were going to review on my Jeep and walked me through the steps. He provided great service! He explained what they were going to review on my Jeep and walked me through the steps. He provided great service! More

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The sales and service teams are both very personable and highly qualified. Easy to set up a service visit and can feel confident of the work completed. Ridge Hancock, on pick up of car, came to desk to pers highly qualified. Easy to set up a service visit and can feel confident of the work completed. Ridge Hancock, on pick up of car, came to desk to personally share comments of the work performed—much appreciated. More

by stranah Verified Customer Verified Customer

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Helpful, responsive, and a place I trust. 3 leases and counting at Klaben. Highly recommended. 3 leases and counting at Klaben. Highly recommended. More

by Gary Verified Customer Verified Customer

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Communication has greatly improved since out last visit. Always very friendly and cordial. However, we had requested a couple things be taken care of, the collision light showing on the dash indicated it Always very friendly and cordial. However, we had requested a couple things be taken care of, the collision light showing on the dash indicated it was off, and we requested they turn it back on. Also there was a piece loose on the driver side rear wheel well we had asked to be put back in place. Neither were taken care of. More

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